Erin Phillips
Shrewsbury,Shropshire
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Junior office clerk
Anchorage Care Group
Shrewsbury, Shropshire
06.2025 - Current
- Maintained office cleanliness by performing light cleaning duties.
- Improved communication amongst staff with timely distribution of memos and letters.
- Provided administrative support to colleagues for increased work efficiency.
- Sorted and distributed mail promptly, facilitated effective communication within the team.
- Updated databases with customer information for smooth operations.
- Handled sensitive information confidentially which built trust among clients and coworkers.
- Document filing led to improved organisation in the office.
- Maintained tidy reception area to provide visitors with positive first impression of company.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Applied maths abilities to calculate and check financial figures.
Waitress
Cromwells Tap House
Shrewsbury, Shropshire
11.2024 - 01.2025
- Maintained clean and organised dining area for customer comfort.
- Ensured smooth restaurant operation by effectively clearing dinning tables
- Improved customer satisfaction by providing efficient and friendly service.
- Collaborated with kitchen staff to ensure order accuracy.
- Provided top-notch service to customers, improved overall dining experience.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Arranged tables and set up linens and silverware in preparation for guests.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
Education
GCSEs - Multiple subjects
Belvidere School
Shrewsbury, Shropshire 09.2020 - 07.2025
Cambridge Technical - Performing Arts
Thomas Telford Performing Arts Academy
Telford, Telford and Wrekin 09.2025 -
Skills
- Positive mindset
- Customer Service
- Professional attitude
- Tech-savvy
- Sense of humour
- Team player
- Active listening
- Table clearing
- Special dietary requirements
- Order taking
- Enthusiastic communicator
Certification
LCME Musical Theatre for Actors grade 6 merit
Languages
German
Elementary
Affiliations
- Baking
- Art
- Musical Theatre
Timeline
Cambridge Technical - Performing Arts
Thomas Telford Performing Arts Academy
09.2025 -
Junior office clerk
Anchorage Care Group
06.2025 - Current
Waitress
Cromwells Tap House
11.2024 - 01.2025
GCSEs - Multiple subjects
Belvidere School
09.2020 - 07.2025
Similar Profiles
FADIA KASSEMFADIA KASSEM
Practice Manager/Receptionist Administrator at Anchorage Dental CarePractice Manager/Receptionist Administrator at Anchorage Dental Care
Moria WilsonMoria Wilson
Disability Support Worker at Aegis Anchorage Aged CareDisability Support Worker at Aegis Anchorage Aged Care
Sean LosbySean Losby
Front Counter Parts Sales at RWC Group, AnchorageFront Counter Parts Sales at RWC Group, Anchorage
CHARLIE BEVANCHARLIE BEVAN
Football Referee at Shropshire Football AssociationFootball Referee at Shropshire Football Association
Amanda Junelle OcampoAmanda Junelle Ocampo
Waitress supervisor at Akasaka NorthamptonWaitress supervisor at Akasaka Northampton