Erin Jones
Frimley Green,Surrey
Summary
Highly skilled professional with extensive expertise in Microsoft packages, including Lotus Notes, Maximo, SAP, JD Edwards Oracle, and Field Glass. Proficient in SharePoint and documentation control, with a strong customer-focused attitude. Demonstrates exceptional contract administration and procurement abilities, alongside advanced data analysis capabilities. Known for proactive communication and project scheduling expertise using Microsoft Project. Experienced in schedule management for construction site projects and adept in SAP and Microsoft Dynamics 365. Career goal: to leverage comprehensive skills in purchasing and procurement to drive organisational success.
Offering strong organisational and communication skills, along with proactive approach to problem-solving. Knowledgeable about coordinating tasks, managing schedules, and supporting project teams. Ready to use and develop planning, multitasking, and teamwork skills in Project Management role.
Overview
28
28
years of professional experience
Work history
Project Administrator/ Document Controller
JCA Engineering Ltd
Chertsey, Surrey
2025.03 - 2026.04
- Looking after portfolio of 7 projects.
- Liaise with project managers, engineers, construction and client teams to ensure accurate programme data.
- Document control in maintaining digital filing system on SharePoint.
- Review and upload RAMS onto Inndex portal for sites..
- Supporting site mobilisation with (permits access) for data centre..
- Main point of coordination across cross-functional teams.
- Taking minutes from internal and external meetings.
- Enhanced team communication with efficient scheduling of meetings and dissemination of pertinent information.
- Coordinated with external vendors, facilitating smooth operations and timely delivery of resources.
- Provided administrative support to Project Managers, aiding in successful project execution.
- Maintained up-to-date project documentation, ensuring easy access for stakeholders.
- Completed administrative paperwork promptly upon request from senior management ensuring no delays in processes or decisions.
- Coordinated project workflow, delegating tasks to meet all established objectives and timelines.
- Monitored progress and reported on KPIs to address areas of underperformance.
- Managed project lifecycle stages to ensure timely completion and adherence to budget constraints.
Senior Project Administrator
QinetiQ
Farnborough, Hampshire
2023.04 - 2025.03
- Carry out administration tasks to meet contractual KPI's and SLA's.
- Assist onsite team with financials and reporting.
- Raising purchase requisition on Ariba SAP.
- Being main point of contact for office issues and stationery supplies.
- Send out Budget & actuals report weekly advising PM's when projects have gone over budget.
- Manage and organise small projects like office moves.
- Responsible for Management of lockers & tambour units.
- Managed multiple high-priority tasks, ensuring no project lagged behind schedule.
- Maintained up-to-date records of all ongoing projects providing easy access when needed.
- Strengthened client relationships via professional and prompt correspondence.
Contract Support
CBRE
Basingstoke, Hampshire
2018.04 - 2023.04
- Supports Contract manager.
- Dynamics Champion
- Carry out administration tasks to meet contractual KPI's and SLA's.
- Compiling & preparation of Monthly Contract Reviews.
- Conducting supplier surveys on My Supplier.
- Liaising with client regarding payment of invoices, chasing of debt to keep within contractual terms.
- Assist onsite team with financials and reporting.
- Upload & log supplier quotes onto Web Quote for client approval.
- Help to ensure all account financial KPI's are met through carrying out WIP & OPO reports on weekly bases.
- Oversee and contribute maintenance of site Elog books.
- Issue orders through Dynamics for call outs, maintenance visits, delivery of materials, extra works. Within contracted SLAs.
- Monthly raising of consolidated invoices and single invoices to client.
- Logging hazards & customer feedback on QHSE management portal.
- Inputting weekly timesheets and submitting them to payroll.
- Uploading all subcontractor packs on shared client database.
- Booking in of all deliveries onto remedy booking system.
- Assisting and putting together of Monthly Contract review pack.
- Provided administrative support to finance team, enhancing productivity.
- Oversaw contract management process, ensuring compliance and timely renewals.
Projects Coordinator/Supervisor
EMCOR UK
Farnborough, Hampshire
2016.04 - 2018.04
- Track and record all projects.
- Develop and maintain client reports.
- Managing of workflow for Project Administrator.
- Raising of PO's on JD Edwards.
- Weekly Updating of tracker report for monthly meeting with client.
- Collating and producing O&M Manuals for project sites.
- Filling in billing advice forms to send onto billing to invoice.
- Building project folder for Project managers to cover RAMS and site signage
- Kept up-to-date records on project status using advanced tracking software.
- Conducted thorough quality checks on deliverables before submission.
Coordinator to BMC EMEA Account
Ramot Group
Winnersh, Wokingham
2015.04 - 2016.03
- Taken minutes of fortnightly EMEA meetings and projects.
- Checking the remedy helpdesk system to assign the jobs to the right people.
- Escalate and reporting delayed job cases and priority cases according to procedure.
- Diary management and setting up meetings.
- Setting up/ deleting contingent workers onto the HR field glass system.
- Arranging for new starter's credentials and providing training to the BMC system.
- Management of Staff holiday.
- Developing and administering online surveys
- Procurement inquiry and raising of purchase orders within Oracle.
- Central communicator to all EMEA sites.
- Implement client procedures.
- Sanity checks for reports and documents according to Ramot procedures. Temporary roles through Randstad / Morgan Mc Kingley, Phoenix Resource services.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Contract Support Coordinator
Temporary roles through Randstad / Morgan Mc Kingley, Phoenix Resource services
Woking, Surrey
2015.03 - 2015.04
- Administration support to site team.
- Manage helpdesk operator by proving cover and receiving calls.
- Diary management and organising meetings.
- To ensure that invoicing and purchasing is organised and kept up to date.
Sales Support Administrator
Temporary Role
Weybridge, Surrey
2015.01 - 2015.03
- Raising quotation on SAP CRM system.
- Sending quotes electronically through Lotus notes once approved.
- Assisted in invoice processing resulting in streamlined financial system.
- Assisted in preparing sales reports to enhance business strategies.
- Boosted customer satisfaction by promptly addressing and resolving issues.
Helpdesk & Contracts Coordinator
Temporary Role
Guildford, Surrey
2014.09 - 2015.01
- Management of service desk and logging call outs on Concept Evolution maintenance system.
- Arranging callouts and updating clients on works taking place.
- Raising permits so contractors can attend site.
- Scheduling engineers daily work orders and completing them on system once done.
Senior Technical Coordinator
ISS Transport Facility Services (CRB Cleared)
Heathrow, Hillingdon
2013.11 - 2014.09
- Arranging new starter inductions.
- Closing PPM's and reactive jobs on Maximo version 7.5.
- Raising of purchase orders on EBIS system.
- HR Management.
- ID Referencing.
- Arrange call outs and maintenance works & booking orders and liaising with suppliers.
Contract Support Coordinator
Combined Technical Solutions
Reading, Reading
2013.08 - 2013.11
- M&E Management of eight buildings across multi - site Business Park.
- Raising purchase orders on Job Logic database system.
- Closing PPM's and reactive jobs on Agility Facilities System.
- Manage service help desk to ensure all jobs are completed within Service Level Agreements (SLA).
Senior Facilities Office Co-ordinator
Johnson Controls - Philips Electronics UK Limited
Guildford, Surrey
2009.01 - 2013.08
- Management of service help desk to ensure all jobs are completed within Service Level Agreements (SLA) and ensure Planned Preventative Maintenance is completed.
- Managing essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling.
- Procurement raising of Purchase orders on Maximo (purchasing database).
- Being central point of contact for clients and staff.
- Producing monthly KPI reports internally and for clients.
- Checking delivery notes and invoices and resolving any discrepancies.
- Ensure sufficient office supplies i.e. stationery, equipment etc.
- Preparing documents to put out to tender for contractors.
Facilities Helpdesk Administrator (Basic Security Clearance)
Various Temporary Roles within Facilities and Property Lettings
Farnborough, Hampshire
2006.05 - 2008.12
- Dealing with clients enquires.
- General clerical duties.
- Carry out various scanning duties for the company as required.
- Responsible for maintenance of several building on soft services side.
- Carry out weekly stock takes; manage stock control and placing orders etc.
- Manage all administration activities within archiving department.
- Logging calls through helpdesk
Helpdesk Administrator – (SC Security Cleared)
EMCOR Facilities Services
Farnborough, Hampshire
2005.01 - 2006.05
- Liaising with clients, establishing client requirements, identifying solutions and updating them on progress.
- Delegating jobs to engineers, matching skills to requirements of job.
- Stock control of equipment for engineers and stationery.
- Switchboard management.
- Scheduling boardroom activities and updating relevant users.
Client Services Representative / Reception
MLS Business Centres Ltd
Woking, Surrey
2002.12 - 2004.12
- Supporting Facilities Manager.
- Liaising with internal customers, establishing their needs and satisfying their requirements.
- Dealing with external suppliers, coordinating their services and monitoring progress to successful conclusion.
- Switchboard management.
- Ordering and distribution of internal customer's stationary requirements.
- Co-ordinating delivery requirements through Couriers.
- Dealing in collecting monthly rent from clients for their office space.
Varies Roles
Through Index Recruitment
Camberley, Surrey
2002.05 - 2002.12
- Various reception / administration temping positions involving:
- Switchboard management.
- Meeting and greeting clients.
- Arranging travel and booking accommodation for Senior Management.
- Producing reports.
- Updating databases with current information.
Surveyor / Administrator
APT Marconi
Camberley, Surrey
1998.07 - 2002.04
- Surveying mobile phone masts ensuring they comply with standard requirements enforced by governing body
- Prepare survey reports for Senior Management.
- Check radio wave to ensure they give good coverage.
- Administration duties supporting above information
Education
GCSEs - Business Studies,Geography,German, Art
Tomlinscote School
Frimley, SurreySkills
- Microsoft packages with knowledge of Lotus notes Maximo SAP & JD Edwards Oracle & Field Glass, Inndex
- Knowledge of sharepoint
- Documentation control expertise
- Customer-Focused attitude
- Contract administration and procurement
- Data analysis capabilities
- Proactive communication
- Project scheduling expertise
- Microsoft project proficiency
- Schedule management
- Construction site projects
- SAP
- Microsoft Dynamics 365
- Purchasing and procurement
References
References are available upon request.
Qualifications
NVQ Level 2 in Customer Services IOSH Supervisor Training GCSEs in English, Mathematics, Science, Business Studies, Art, German & Geography.
Timeline
Project Administrator/ Document Controller
JCA Engineering Ltd
2025.03 - 2026.04
Senior Project Administrator
QinetiQ
2023.04 - 2025.03
Contract Support
CBRE
2018.04 - 2023.04
Projects Coordinator/Supervisor
EMCOR UK
2016.04 - 2018.04
Coordinator to BMC EMEA Account
Ramot Group
2015.04 - 2016.03
Contract Support Coordinator
Temporary roles through Randstad / Morgan Mc Kingley, Phoenix Resource services
2015.03 - 2015.04
Sales Support Administrator
Temporary Role
2015.01 - 2015.03
Helpdesk & Contracts Coordinator
Temporary Role
2014.09 - 2015.01
Senior Technical Coordinator
ISS Transport Facility Services (CRB Cleared)
2013.11 - 2014.09
Contract Support Coordinator
Combined Technical Solutions
2013.08 - 2013.11
Senior Facilities Office Co-ordinator
Johnson Controls - Philips Electronics UK Limited
2009.01 - 2013.08
Facilities Helpdesk Administrator (Basic Security Clearance)
Various Temporary Roles within Facilities and Property Lettings
2006.05 - 2008.12
Helpdesk Administrator – (SC Security Cleared)
EMCOR Facilities Services
2005.01 - 2006.05
Client Services Representative / Reception
MLS Business Centres Ltd
2002.12 - 2004.12
Varies Roles
Through Index Recruitment
2002.05 - 2002.12
Surveyor / Administrator
APT Marconi
1998.07 - 2002.04
GCSEs - Business Studies,Geography,German, Art
Tomlinscote School