Erin Hughes
Widnes,Cheshire
Summary
I am currently a Project Coordinator at Claranet, with experience supporting the end-to-end delivery of complex projects within fast-paced environments. I am an organised and proactive professional with a strong ability to manage multiple workstreams, maintain clear project workflows, and ensure delivery within tight deadlines an high standards.
I have recently completed a Degree Apprenticeship in Project Management and achieved the Association for Project Management Project Management Qualification (PMQ), providing me with a strong foundation in structured project delivery, stakeholder engagement, and risk management. In my current role, I regularly coordinate across internal teams, suppliers, and customers, acting as a central point of contact to ensure alignment, resolve issues, and keep projects progressing smoothly.
I am a confident communicator who can simplify complex processes for a range of stakeholders, and I take pride in my attention to detail and have the ability to prioritise effectively in high-pressure environments. I am particularly motivated by opportunities to improve processes, enhance collaboration, and support the delivery of high-quality, customer-focused outputs. With a strong interest in innovation, digital delivery, and creative environments.
Overview
6
6
years of professional experience
Work history
Project Coordinator
Claranet Ltd
Warrington, Cheshire
2022.11 - 2026.03
- Assisted project managers in defining objectives to establish clear guidelines and deliverables for project success.
- Executed thorough quality checks on deliverables prior to submission.
- Facilitated task delegation among team members to enhance productivity.
- Supported communication among project team members to promote collaboration.
- Coordinated timely delivery of equipment to sites while aligning internal and external engineering resources to implement solutions.
- Tracked project timelines to prevent delays.
- Identified and addressed potential risks promptly to avert unnecessary setbacks.
- Organised collaboration between internal and external teams to ensure smooth delivery.
- Cultivated a positive work environment by mediating conflicts among team members.
Project Support
Claranet Ltd
Warrington, Cheshire
2021.12 - 2022.11
- Coordinated order placements with suppliers for timely handover to project teams.
- Efficiently handled calls and tickets, liaising with suppliers and internal teams.
- Managed implementation of hosted voice services, ensuring regular updates.
- Collaborated with customers for swift hardware recovery.
- Oversaw day-to-day service implementations for varied business sizes.
Business Administrator
Raise The Bar
Knowsley, Liverpool
2021.09 - 2021.12
- Assisted in analysing company data according to government guidelines for audit preparation.
- Communicated with customers via email and phone to support relationship building.
- Prepared documents for external customers through printing, editing, and binding processes.
Crew Member
McDonalds
Widnes, Cheshire
2020.03 - 2021.09
- Processed cash and card payments during busy periods.
- Provided assistance to customers, ensuring positive experiences.
- Handled refunds, exchanges, and service requests efficiently.
- Communicated with team members and customers to maintain satisfaction.
Education
Bachelor of Science - Project Management
Northumbria University
Newcastle upon Tyne 2021.12 - 2025.12
Project Management Qualification (PMQ) - Project Management
Association for Project Management
Buckingham, Buckinghamshire 2024.09 -
A-Levels - Business
Cronton Sixth Form College
Cronton, Knowsley 2019.09 - 2021.06
A-Levels - English Language
Cronton Sixth Form College
Cronton, Knowsley 2019.09 - 2021.06
A-Levels - Geography
Cronton Sixth Form College
Cronton, Knowsley 2019.09 - 2021.06
GCSEs -
Wade Deacon High School
Widnes, Halton 2014.09 - 2019.06
Skills
- Microsoft Office proficiency
- Microsoft Project proficiency
- Customer and supplier relationship management
- Customer service excellence
- Time management
- Multitasking
- Negotiation
- Quality assurance
- Risk management
- Procurement
- Scope definition
- Effective communication
- Attention to detail
Creative Experience
Collaborating with an independent fashion brand to support end-to-end content creation, including photo shoot coordination and social media delivery
Achievements
- The Duke of Edinburgh's Bronze Award
- Wade Deacon Prestigious Business Award
References
References available upon request.
Timeline
Project Management Qualification (PMQ) - Project Management
Association for Project Management
2024.09 -
Project Coordinator
Claranet Ltd
2022.11 - 2026.03
Bachelor of Science - Project Management
Northumbria University
2021.12 - 2025.12
Project Support
Claranet Ltd
2021.12 - 2022.11
Business Administrator
Raise The Bar
2021.09 - 2021.12
Crew Member
McDonalds
2020.03 - 2021.09
A-Levels - Business
Cronton Sixth Form College
2019.09 - 2021.06
A-Levels - English Language
Cronton Sixth Form College
2019.09 - 2021.06
A-Levels - Geography
Cronton Sixth Form College
2019.09 - 2021.06
GCSEs -
Wade Deacon High School
2014.09 - 2019.06