
Recent Business Management graduate with over 3 years’ experience in luxury fashion retail at Flannels, alongside experience in marketing and customer engagement. Commercially aware and highly organised, with strong knowledge of customer trends, product presentation, stock management and sales performance. I’m a proactive and creative individual who enjoys working in fast-paced environments and is keen to build a career within buying, merchandising or the wider fashion or retail industry as I have also worked in Home Bargains before so have retail knowledge of Home Bargains already.
· Managed social media platforms and supported digital marketing campaigns to increase engagement and brand visibility.
· Identified marketing trends, audience gaps and opportunities to improve outreach and promotion strategies.
· Designed promotional flyers and marketing materials for courses, recruitment campaigns and job opportunities.
· Contributed to increased employer engagement
· Captured video content and created engaging reels and videos to boost brand visibility and engagement.
· Designed marketing materials using Canva - I have a very creative side.
· Supported administrative operations including learner registrations, document scanning and shredding, maintaining accurate internal records, record keeping and database updates.
· Updated internal portals and databases with accurate learner and programme information while ensuring attention to detail and compliance.
· Balanced marketing and administration responsibilities in a fast-paced environment while studying full-time at university.
• Maintained organised and well-presented displays
• Monitored customer demand and product trends
•Supported promotional displays and seasonal launches
• Checked product availability and pricing
• Delivered excellent customer service
• Worked efficiently in a busy retail environment
• Worked on tills