Erin Gallagher
Glasgow,North Lanarkshire
Summary
Overall, I believe I am a diligent, trustworthy and reliable worker who is keen on progressing continuous professional development to ensure that my skills are kept up to date and in line with current policy and procedure.
I have a keen interest in supporting others in achieving their goals and supporting them to excel in providing excellent service in the field of social work, and developing students who are capable of creating and maintaining meaningful relationships with those we work with in order to meet best possible social work practice.
Offering strong foundation in communication, organisation, and problem-solving skills. Knowledgeable about guiding and supporting individuals in their professional development. Ready to use and develop leadership, coaching, and mentoring skills in a learning and teaching role
As can be seen from my CV, I am committed to promoting key Social Work Values and I have gained a significant amount of practice experience within the field of children and families and learning and development in particular.
Overview
16
16
years of professional experience
Work history
Placement supervisor and Placement Matching Tutor
University of Strathclyde
Glasgow , Glasgow City
05.2023 - Current
- Supported and guided students through academic journeys during practice placements.
- Conducted pre-placement and midpoint meetings to coordinate tailored support plans.
- Facilitated action plan meetings to encourage student development in learning.
- Recognised neurodiversity and addressed additional learning needs during placements.
- Marked assessments, including assignments for end-of-module evaluations and presentations.
- Provided tutoring sessions, including drop-in support at practice learning events.
- Co-hosted and contributed to delivery of PDAPL course.
- Developed lectures across various modules while coordinating placement opportunities.
Operations Manager
South Lanarkshire Council
Hamilton, South Lanarkshire
03.2023 - Current
- Developed collaborative work environment, enhancing team dynamics and cohesion.
- Analysed performance metrics to identify operational improvement areas.
- Applied lean principles to significantly reduce waste in operations management.
- Devised operational policies ensuring regulatory compliance and adherence to best practices.
- Fostered continuous learning culture, elevating workforce competency levels.
- Streamlined processes and implemented strategic plans to improve operational efficiency.
- Encouraged open communication, cultivating a positive workplace culture.
- Conducted regular performance reviews to pinpoint individual improvement opportunities.
Independent Practice Educator
Self Employed
Glasgow
04.2022 - Current
- Assessed and supported Social Work Students during practice placements.
- Facilitated individual and group supervision sessions, including presentations and exercises.
- Collaborated with various universities and councils to strengthen professional relationships.
- Enhanced learning experiences for students through targeted observations and feedback.
Associate Lecturer
University of the West of Scotland
Paisley, Renfrewshire
10.2022 - 06.2025
- Organised guest lectures, integrating industry professionals into classroom setting.
- Collaborated with lecturers to develop an engaging curriculum.
- Facilitated extracurricular activities, promoting holistic student development.
- Provided pastoral care, enhancing student wellbeing as personal tutor.
- Supported module coordination for Reflective Practice and participated in moderation.
- Met marking deadlines consistently for timely grade delivery.
- Engaged in continuous professional development for educational advancement.
- Fostered inclusive learning, promoting diversity and respect among students.
Team Leader
Clackmannanshire Council
Clackmannanshire
01.2020 - 03.2023
- Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
- Developed open and professional relationships with team members to facilitate effective issue resolution.
- Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives and facilitating team-building activities.
- Managed recruitment, including talent pool management, interviewing and onboarding.
- Conducted in-depth quality inspections, ensuring finished work met stringent criteria.
- Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment.
- Carried out development training as required to enhance professional development and expertise in best practices.
- Liaised with other health and social care professionals regarding complex issues and external services.
- Used management information systems, including information technology, to record, locate and analyse information when needed.
- Independently carried out assessments and care management for [Type] children and their families.
- Managed, monitored and reviewed care plans, involving young people and their families with [Type] disabilities.
Team Leader
South Lanarkshire Council
East Kilbride
03.2018 - 01.2020
- Managed caseload, conducting assessments, crisis interventions, and care planning.
- Enhanced team training and staff development initiatives.
- Thrived in fast-paced environments with enthusiasm.
Social Worker
South Lanarkshire Council
East Kilbride
03.2010 - 03.2018
- Completed extensive experimental learning in childcare, child protection, and youth justice.
- Established trustful relationships with clients to facilitate open communication.
- Focused on adoption, permanence, and supporting care-experienced young people.
- Addressed unique needs of children with disabilities through tailored interventions.
Education
Practice Development award in practice learning - Practice Teaching - Social Work
Learning Network West
Glasgow 09/2013 - 07/2014
Post Graduate Certificate in Child Welfare and Protection - Child welfare and protection
University of Stirling
Stirling 09/2017 - 09/2018
Bachelor of Arts - Social Work
University of Stirling
Stirling 09/2005 - 07/2009
Certificate of Higher Education - Teaching
Post Graduate in Learning and Teaching in Higher Education
Glasgow, Glasgow City 09/2025 -
Skills
- Active listening
- Observational skills
- Communication expertise
- Group supervision and training
- Motivation and enthusiasm
- Placement coordination
- Leadership management
- Goal setting and tracking
- Empathy and understanding
- Staff mentoring
- Succession planning
- Crisis Intervention
- Performance evaluation
- Report-writing
- Negotiation expertise
- Case Management
- Motivational techniques
- Motivational interviewing
- Record-keeping
- Resilience under pressure
- Initiative taking
- Respect for diversity
Timeline
Placement supervisor and Placement Matching Tutor
University of Strathclyde
05.2023 - Current
Operations Manager
South Lanarkshire Council
03.2023 - Current
Associate Lecturer
University of the West of Scotland
10.2022 - 06.2025
Independent Practice Educator
Self Employed
04.2022 - Current
Team Leader
Clackmannanshire Council
01.2020 - 03.2023
Team Leader
South Lanarkshire Council
03.2018 - 01.2020
Social Worker
South Lanarkshire Council
03.2010 - 03.2018
Practice Development award in practice learning - Practice Teaching - Social Work
Learning Network West
09/2013 - 07/2014
Post Graduate Certificate in Child Welfare and Protection - Child welfare and protection
University of Stirling
09/2017 - 09/2018
Bachelor of Arts - Social Work
University of Stirling
09/2005 - 07/2009
Certificate of Higher Education - Teaching
Post Graduate in Learning and Teaching in Higher Education
09/2025 -