Erin Dallisson
Evesham,Worcestershire
Summary
Dedicated student who is looking to expand both personal and professional development and has worked in customer service for the past 4 years, across different job roles. Demonstrating strong leadership and problem solving skills through teaching a diverse range of groups and individuals throughout my time as a water sports instructor. February 2024, a week away with the British Army was completed which has evidently strengthened my confidence and team-building skills as well as my ability to quickly adapt to new environments.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Watersports instructor
Croft Farm Waterpark
Bredons Hardwick, Tewkesbury, Gloucestershire
06.2024 - Current
- Ensured safety of participants by conducting routine equipment checks.
- Maintained high standard of customer service with clear instruction and guidance, whether working on reception, in the shop, or running sessions.
- Assisted beginners in gaining confidence, working mainly with schools and young children.
- Teaching a wide variety of courses to a diverse range of clients, taking on leadership roles.
- Mentored junior instructors and offering advice based on hands-on experience.
- Collaborating closely with fellow instructors for seamless running of the courses.
Waitress
Thatched Tavern
Honeybourne, Worcestershire
10.2022 - 11.2023
- Maintained clean and organised dining area for customer comfort.
- Good time management and organisation for a positive customer experience.
- Created a friendly and welcoming atmosphere for customers to enjoy.
- Carried out pub opening and closing responsibilities.
- Provided a high standard of service and planning for multiple private functions.
Education
BTEC National Level 3 Extended Diploma - Uniformed Protective Services
Hartpury College
Hartpury, Gloucestershire 09.2023 -
Cambridge National Level 1&2 - Health and Social care
Prince Henrys High School Academy Trust
Evesham, Worcestershire 09.2021 - 06.2023
GCSEs -
Prince Henrys High School Academy Trust
Evesham, Worcestershire 09.2021 - 06.2023
Skills
- Problem solving
- Customer service
- Reliable and responsible
- Confident
- Hard working and quick learner in fast paced environments
Affiliations
- Reading
- Boating
Certification
I have achieved an RYA Powerboat Level 2 Powerboat Handling license whilst working at Croft Farm Waterpark.
Through college I also completed my NICAS Level 1 Climbing certificate and NNAS Bronze award.
Timeline
Watersports instructor
Croft Farm Waterpark
06.2024 - Current
BTEC National Level 3 Extended Diploma - Uniformed Protective Services
Hartpury College
09.2023 -
Waitress
Thatched Tavern
10.2022 - 11.2023
Cambridge National Level 1&2 - Health and Social care
Prince Henrys High School Academy Trust
09.2021 - 06.2023
GCSEs -
Prince Henrys High School Academy Trust
09.2021 - 06.2023
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