Erin Bradshaw
manchester,Greater Manchester
Summary
Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in book and toy sales, and in providing accuracy and efficiency in day-to-day store tasks. A strong team player, proficient in monitoring security and serving diverse customer needs. Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work history
Sales Assisstant, Shirt Printer
Manchester United Football Club
Manchester, Greater Manchester
2022.04 - Current
- I work with the shirt printing machines, however, I have had experience on the tills and on the shop floor
- I believe I have very good customer service skills from this job as shirt printing involves a lot of communication with customers to make sure their shirt is correct
- Maintained printing setups to meet production timescales and client deadlines.
- Collaborated with design and printing teams to turn around projects within target timeframes.
- Advised customers on suitable printing solutions according to project needs.
Sales assistant
Victoria's Secret
Manchester, Greater Manchester
2022.01 - 2022.04
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
Sales assistant
Urban Outfitters
Manchester , Greater Manchester
2021.11 - 2022.01
- Worked at Urban Outfitters as a Christmas temp
- I helped customers find what they were looking for and ensured the floor was tidied
- I was responsible for tidying clothes away from the shop fitting rooms back onto the shop floor
- Provided excellent sales services by offering bespoke product advice to meet exact customers' needs.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Fostered positive relationships with customers to enhance loyalty and retention.
Volunteer worker, timekeeper
Parkrun
Liverpool, Merseyside
2017.06 - 2020.01
- I used persuasive and motivational techniques to encourage runners to keep going
- Worked in a team to complete parkrun efficiently
- Used time keeping skills to ensure everyone's running times were as accurate as possible
- Maintained accurate, up-to-date records of volunteer activities.
Volunteer shop assistant
Oxfam
Liverpool, Merseyside
2018.01 - 2018.11
- Worked with staff to sort, steam, and hang donated clothing for sale in the shop
- Assisted in donated product restoration tasks
- Completed cleaning tasks after shop closing, making the shop ready for the next day
- Maintained excellent customer satisfaction by providing and welcoming and friendly approach, as well as going the extra mile to assist needs
Education
Bachelor of Arts - Criminology and Sociology
Manchester Metropolitan University
Manchester 2021.09 -
GCSEs -
Calderstones School
Liverpool 2014.09 - 2019.05
A-Levels -
Calderstones school
Liverpool 2019.09 - 2021.05
Skills
- Work very well in a team
- Customer service skills
- Creative problem solving- I have the ability to resolve a customer's issue in the most efficient way possible
- I pick up new skills very quickly
- Leadership skills
- Money handling
- Retail merchandising expertise
- Superb time management
Timeline
Sales Assisstant, Shirt Printer
Manchester United Football Club
2022.04 - Current
Sales assistant
Victoria's Secret
2022.01 - 2022.04
Sales assistant
Urban Outfitters
2021.11 - 2022.01
Bachelor of Arts - Criminology and Sociology
Manchester Metropolitan University
2021.09 -
A-Levels -
Calderstones school
2019.09 - 2021.05
Volunteer shop assistant
Oxfam
2018.01 - 2018.11
Volunteer worker, timekeeper
Parkrun
2017.06 - 2020.01
GCSEs -
Calderstones School
2014.09 - 2019.05