Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Erika Karolina Hutchinson

Newhaven,East Sussex

Summary

A dedicated, ambitious and enthusiastic, current A Levels student, looking for a part time job in customer service to expand on my basic skills and experience.

Great team member, excited about working in a diverse environment, embracing differences and challenges of customer service.

I strive to be the best in everything I do, have a good attention to details, and would be excited to join your team and contribute positively to your company.

My interests and hobbies out of work and college are fashion, photography, animals, travel, cooking and foreign languages.

Overview

1
1
year of professional experience
1
1
Certification

Work history

Office assistant

Amsterdam Group UK
Newhaven, East Sussex
02.2025 - 04.2025
  • Handled confidential documents discretely, upholding company policy and confidentiality codes at all times.
  • Organised mail distribution, providing timely communication among employees and clients alike.
  • Maintained a tidy reception area, creating a positive impression on visitors.
  • Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
  • Enhanced communication for better team coordination by answering calls and emails promptly.
  • Provided clerical support to multiple departments, enhancing overall business operations.
  • Updated database regularly ensuring accessibility of current information when needed.
  • Kept office tidy, organised and stocked with supplies.
  • Greeted guests and clients with warmth and professionalism.
  • Took and relayed messages between staff, customers and other parties.

Waitress assistant

Urban Ground Cafe
Eastbourne , East Sussex
06.2024 - 09.2024
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Provided menu and offered recommendations to complement dining experience.
  • Accurately took orders, making menu recommendations as appropriate.
  • Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
  • Verified completed orders and served guests at tables.
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Delivered checks, collected cash or credit card payments and provided receipt to customers.
  • Received complaints and offered remedial action to help improve customer experiences.
  • Delivered food and drinks discreetly for seamless and unobtrusive service.
  • Informed kitchen staff regarding special order requirements.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Followed health regulations whilst handling food, promoting safe practices.

Education

GCSEs -

Seaford Head School
Seaford

Skills

  • Attention to Detail
  • Cultural awareness
  • Customer Service
  • Health and Safety Compliance
  • Dedicated team player
  • Professional and mature
  • Professional etiquette
  • Confidentiality handling
  • Multitasking proficiency

Affiliations

  • Art, fashion, theatre, photography, travel, food, animals, foreign languages

Certification

9 GCSEs

Languages

Koreans
Beginner

Timeline

Office assistant

Amsterdam Group UK
02.2025 - 04.2025

Waitress assistant

Urban Ground Cafe
06.2024 - 09.2024

GCSEs -

Seaford Head School

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Erika Karolina Hutchinson