Summary
Overview
Work History
Education
Skills
Interests
Timeline
SeniorSoftwareEngineer
Erika Szabo

Erika Szabo

Head Housekeeping
Woking,UK

Summary

Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail.

Hardworking as a head of housekeeping team I bringing 7 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Highly-qualified Housekeeping Supervisor offering 7 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

Deadline-driven Housekeeping Supervisor focused on turning over rooms for efficient, cost-effective operations. 7 years in field managing housekeeping teams. Experience working in mid-range hotels with primarily business traveler guests.

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.

Exceptionally organized Housekeeper bringing 7 years in commercial and residential cleaning. Adept at efficiently completing tasks in independent or team-based fashions to achieve and maintain high client satisfaction.

Motivated Housekeeper with 105 room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
34
34
years of post-secondary education
5
5
Languages

Work History

Domestic Cleaning

CLEMENTINE CLEANING
Woking, Uk
07.2022 - 09.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Adhered to professional house cleaning checklist.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.

General Handyman

Carlos Trattoria
Guildford , UK
06.2022 - 07.2022

Head Housekeeping Supervisor

Whitbread Group Plc, Premier Inn Hotels
Woking, Uk
04.2015 - 05.2022
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Worked with front desk to respond promptly to all guest requests.
  • Increased employee performance through effective supervision and training.
  • Evaluated employee performance and developed improvement plans.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Created and implemented training programs to enhance employee performance.
  • Improved process efficiency through effective inventory control in alignment with client standards.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by housekeeping hours per week.
  • Reduced financial discrepancies through accurate management of payroll and bookkeeping processes.
  • Directed team of housekeeping personnel in busy hotel with 105 rooms.
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Maintained required records of work hours, budgets and payrolls.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Employed best maintenance and safety practices with100 % incident rate.

Seasonal Hotel Waiter

Hotel Basilea
IGEA Marina , Italy
05.2010 - 09.2010
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Carried out day-to-day duties accurately and efficiently.
  • Worked with customers to understand needs and provide excellent service.
  • Resolved problems, improved operations and provided exceptional service.
  • Maintained excellent attendance record, consistently arriving to work on time.

Education

Theoretic High School - Informatics

Bolyai Farkas
Hungry
06.1982 - 07.1994

High School - Informatics

Bolyai Farkas”
Hungry
06.1982 - 07.2004

Skills

    General housekeeping abilities

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Interests

Order and discipline

Health safety

Timeline

Domestic Cleaning

CLEMENTINE CLEANING
07.2022 - 09.2022

General Handyman

Carlos Trattoria
06.2022 - 07.2022

Head Housekeeping Supervisor

Whitbread Group Plc, Premier Inn Hotels
04.2015 - 05.2022

Seasonal Hotel Waiter

Hotel Basilea
05.2010 - 09.2010

Theoretic High School - Informatics

Bolyai Farkas
06.1982 - 07.1994

High School - Informatics

Bolyai Farkas”
06.1982 - 07.2004
Erika SzaboHead Housekeeping