Erika Csongradi
Birmingham
Summary
Organized and detail-oriented Administrative Assistant with a strong background in supporting day-to-day office operations, scheduling, document management, and team coordination. Experienced in handling a variety of administrative tasks, including managing correspondence, maintaining filing systems, preparing and processing invoices, and ensuring accurate records. Recognized for strong communication, problem-solving, and time management skills as well as the ability to support staff and management to ensure smooth workflow. Proficient with SAGE and Excel, with a proven track record of upholding company and legal standards. Committed to professionalism, ethical conduct, and continuous development to adapt to evolving business needs.
Overview
36
36
years of professional experience
2
2
years of post-secondary education
Work history
Private house cleaner
Self Employed
Birmingham
2013.01 - Current
- As a self-employed individual, I am responsible for preparing my own tax return. Manage scheduling and calendar bookings for multiple clients, coordinate appointments to ensure efficient service delivery, and handle all client communications regarding bookings, service updates, and feedback. Maintain accurate records of client information, services provided, and payments received. I can manage an average of 10 to 13 properties each week. Out of these, 8 to 10 are permanent, with some occasional commitments as well. My responsibilities include ironing and general tidying. Additionally, I am occasionally called to attend to offices.
- Consistently double-checks work to ensure accuracy and performs all tasks to a high standard with minimal errors.
- Addresses problems rationally, identifies underlying causes, and proposes workable solutions.
- Provide trustworthy, reliable service for homeowners.
- Efficient and thorough working ethics
- Consistent presentation and quality of housekeeping
Driver
Uber
London, England
2017.01 - 2019.01
- Safely transport passengers to their destination across in the city.
- Navigate during heavy traffic.
- Provide exceptional customer service.
- Maintained detailed financial records and expense tracking using Excel for tax compliance.
- Managed over 10 customer ride per day.
Nanny
Privat
London, UK
2012.01 - 2013.01
- When I landed in London, I did not know the language at all. It was difficult to coordinate three children under ten without talking.
- Provide supervision to ensure the children’s safety in day-to-day activities.
- Encourage the children's intellectual development as help learn English.
- Transport to school, activities, and medical appointments
- Meet regularly with the parents to reflect on and plan for the children’s activities and development.
- Perform housekeeping tasks related to the children’s care.
- Instruct the children on proper health and personal care habits and help as needed.
Financial Advisor
Brokernet Group
Szeged, Hungary
2011.01 - 2012.01
- Maintains organised workspaces and files. Works to establish timetables to successfully prioritise multiple priorities.
- Able to perform typical office duties such as data entry, scheduling, and document management quickly and accurately.
- Works well with coworkers, sharing ideas and helping others accomplish common objectives.
- Managed 50 customer calls per day
Administration Assistant
Tisza COOP Ltd
Szeged, Hungary
1990.01 - 2011.01
- Ensure inventory accuracy within processing areas.
- Coordinated inbound and outbound logistics scheduling for distribution centre operations.
- Managed data entry, filing systems, and correspondence for warehouse operations.
- Manage employees’ rotas, holidays, and finances.
- Coordinated daily operations to maintain productivity and meet warehouse targets.
- Supervised a team of warehouse staff, ensuring adherence to performance standards and fostering a collaborative workflow that resulted in a 10% increase in inventory accuracy and improved on-time order fulfilment.
Education
High School Diploma - Business Management
Arden University
Birmingham05.2026
Essential Digital Skills Level 1 - IT
Birmingham Adult Education Services
BirminghamCouncil of Europe Level B1 -
Cambridge English Language Assessment
London07.2017
Accounting AAT Level 2 - Accounting AAT Level 2
BAES
Birmingham 2025.09 - 2026.07
SAGE Certification - AAT
BAES
Birmingham 2025.10 - 2026.06
Bookkeeping AAT Level 2 - Bookkeeping AAT Level 2
BAES
Birmingham 2024.09 - 2025.07
Skills
- Stress handling
- Vehicle and passenger security
- Efficient multitasking
- Customer service-oriented
Timeline
SAGE Certification - AAT
BAES
2025.10 - 2026.06
Accounting AAT Level 2 - Accounting AAT Level 2
BAES
2025.09 - 2026.07
Bookkeeping AAT Level 2 - Bookkeeping AAT Level 2
BAES
2024.09 - 2025.07
Driver
Uber
2017.01 - 2019.01
Private house cleaner
Self Employed
2013.01 - Current
Nanny
Privat
2012.01 - 2013.01
Financial Advisor
Brokernet Group
2011.01 - 2012.01
Administration Assistant
Tisza COOP Ltd
1990.01 - 2011.01
High School Diploma - Business Management
Arden University
Essential Digital Skills Level 1 - IT
Birmingham Adult Education Services
Council of Europe Level B1 -
Cambridge English Language Assessment