Erik Adamovic
Summary
Adaptable professional with a strong background in hospitality, skilled in various operational roles including housekeeping and guest services. Proven track record of maintaining high cleanliness standards and creating welcoming spaces. Excellent communication abilities and multilingual skills enhance guest interactions. Focused on leveraging local area knowledge to improve service quality in leading hospitality organizations.
Overview
11
11
years of professional experience
Work history
Public area attendant
The Ned
London
2018.07 - Current
- Provided exceptional customer service, increased guest satisfaction levels.
- Conducted daily stock checks to ensure availability of cleaning supplies at all times.
- Collaborated effectively with housekeeping team, provided superior service quality.
- Demonstrated flexibility whilst covering shifts, improved team efficiency.
- Handled cleaning tasks efficiently to meet strict deadlines.
- Maintained high standards of cleanliness in public areas for enhanced guest experience.
- Maintained clean and orderly changing rooms and reception area.
- Offered professional, friendly service at all times to maximise customer comfort and enjoyment.
- Answered member queries, addressed concerns and collected feedback.
Housekeeping Porter
Human One
London
2017.06 - 2018.07
- Assisted guests with luggage to ensure comfortable stay.
- Ensured smooth operation by maintaining stock of supplies in work areas.
- Moved heavy furniture or equipment, aiding room set-up for events.
- Maintained clean and safe environment by performing daily cleaning tasks.
- Coordinated with other staff members effectively for seamless operations.
- Communicated with coworkers and managers to coordinate tasks.
- Handled equipment, chemicals and materials with caution.
- Provided support during peak arrival and departure times, managing multiple tasks at once.
- Coordinated with housekeeping to deliver and collect laundry items for guests.
Floor porter
Quadrant Recruitment agency
London
2017.02 - 2017.06
- Restocked shelves during off-peak hours for maintaining sufficient supplies.
- Assisted customers, ensured their satisfaction.
- Collaborated with other floor workers to complete tasks efficiently.
- Operated machinery and equipment following safety guidelines for smooth operations.
- Assisted guests with luggage to ensure comfortable stay.
- Helped in setting up rooms for meetings or special events.
Concierge
Imperial Recruitment Agency LTD
London
2015.06 - 2016.03
- Assisted guests in navigating the city by providing maps and directions.
- Managed guest inquiries promptly and professionally, resulting in positive feedback.
- Maintained detailed knowledge of local attractions to provide accurate information.
- Arranged transportation for guests, ensuring timely arrival at destinations.
- Conducted regular stock checks of concierge supplies-keeping everything in order.
- Handled luggage storage tasks efficiently, adding convenience for early arrivals or late departures.
- Maintained a presentable lobby area as part of creating a welcoming environment.
Education
BTEC Diploma Level 3 - Computing
Boston College
Boston, Lincolnshire 09/2011 - 07/2015
BSc - Computer Science
Middlesex University
London, England 09/2015 - 06/2016
BSc - Business and Human Resource Management with Foundation Year(Part time)
Birkbeck, University of London
London, England 10/2025 -
Skills
- Multitasking proficiency
- Knowledge of local area
- Fluent in multiple languages
- Communication proficiency
- Knowledge of luxury brands
- Time management efficiency
- Hotel services knowledge
- Calm under pressure
- Dress code enforcement
- Adaptable to fast-paced environment
- Welcoming attitude
Languages
English
Fluent
Lithuanian
Advanced
Polish
Advanced
Russian
Fluent
Timeline
Public area attendant
The Ned
2018.07 - Current
Housekeeping Porter
Human One
2017.06 - 2018.07
Floor porter
Quadrant Recruitment agency
2017.02 - 2017.06
Concierge
Imperial Recruitment Agency LTD
2015.06 - 2016.03
BTEC Diploma Level 3 - Computing
Boston College
09/2011 - 07/2015
BSc - Computer Science
Middlesex University
09/2015 - 06/2016
BSc - Business and Human Resource Management with Foundation Year(Part time)
Birkbeck, University of London
10/2025 -