

Motivated and reliable individual with hands‑on experience across customer service, warehouse operations, hospitality, and kitchen installation in both the UK and Bulgaria. Quick to learn, organised, and adaptable to fast‑paced environments. Known for a strong work ethic, positive attitude, and the ability to work effectively both independently and as part of a team. Actively seeking stable employment with opportunities to grow and contribute to a professional and supportive workplace.
Installed kitchens in residential and commercial properties, ensuring precise fitting and top-quality workmanship. Interpreted technical drawings, assembled units, fitted appliances and worktops, and resolved installation issues efficiently. Demonstrated reliability, attention to detail, and strong problem-solving skills.
Oversaw daily restaurant operations, upholding high standards of customer service, food quality, and cleanliness. Managed and trained staff, coordinated shift schedules, handled customer enquiries and complaints, and supported the management team in achieving sales and performance targets.
Accurately picked, packed, and prepared orders for shipment within a busy warehouse environment. Maintained high standards of organisation and cleanliness, adhered to safety procedures, and worked efficiently as part of a team to meet daily targets. Showed reliability, attention to detail, and consistency in handling goods and completing tasks within specified timeframes.
Delivered friendly and efficient customer service, assisting with enquiries and resolving issues to ensure a positive shopping experience. Supported store operations through maintaining product displays, handling transactions, and collaborating effectively with colleagues to reach team goals. Demonstrated excellent communication and problem-solving abilities in a fast-paced retail setting.
Teamwork and collaboration
Time management and organisation
Customer service and client interaction
Problem-solving and adaptability
Manual handling and technical precision
Shift coordination and task planning
Communication and interpersonal skills
Ability to work under pressure
Qualifi Level 3 Diploma in Business Management
Awarded: 22 Nov 2024 · Ofqual Regulated