DONG HOON LEE
London
Summary
Proven a Team Leader, a Translator, a communicator with a track record of enhancing customer satisfaction and fostering strong relationships, as demonstrated at Clubmiz Lamiche and in hospital. Skilled in English and Vietnamese, with a keen attention to detail and a creative approach to problem-solving. Successfully managed projects and collaborated with teams which have driven business growth.
Overview
6
6
years of professional experience
Work History
English Translator
Clubmiz Lamiche
05.2024 - 06.2024
- Collaborated with international team to help customers to get consultations with consultants and treatments by dermatology.
- Established strong relationships with customers through clear communication and understanding of their needs.
- Enhanced customers' satisfaction by delivering high-quality translations.
Team Leader(Marketing&Translator)
Hospital(Dermatology&plastic Surgery)
11.2022 - 04.2024
- Collaborated with other department leaders and members to execute projects on time, within budget, and with high-quality outcomes.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Created and managed project plans, timelines and budgets.
- Contributed to business growth by translating marketing materials that attracted new customers from diverse industries.
- Assisted foreign language-speaking clients with inquiries.
- Collaborated with team members to translate series of documents.
- Collaborated with international team to help customers to get consultations with consultants and treatments by dermatology.
- Established strong relationships with customers through clear communication and understanding of their needs.
- Enhanced customers' satisfaction by delivering high-quality translations.
- Trained new team members on best practices in translation, fostering a culture of continuous improvement within the department.
- Prepared to open a new hospital.
Manager
Korea Social Security Information Service
07.2022 - 11.2022
- Supported system users by listening users' requirements&complaints and educated them
- Discovered and reported system's deficiencies to manage the system which needs to be improved.
International Sales Manager
Cocopharm_natureby
06.2021 - 07.2022
- Built and conduct marketing&sales strategy plans to promote merchandises.
- Collaborated and communicated with local employees(including hiring and educating).
- Made promotional materials written in English and Vietnamese.
Study Vietnamese to acquire language proficiency
07.2020 - 06.2021
Studied Vietnamese and listened MBA class.
English Teacher
English Academy
06.2019 - 07.2020
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Developed, established and maintained strong relationships with parents, students and guardians, fostering open communication regarding student progress and needs.
- Collaborated with colleagues to develop interdisciplinary curriculum, resulting in enriched learning experiences for students.
Manager
Korea Veterans Health Service
08.2018 - 06.2019
- Did general affairs task.
- Planed&implemented social activities.
- Accomplished multiple tasks within established timeframes.
Education
Bachelor - English Literature
Yonsei University
Wonju, Republic Of Korea08.2017
Skills
- Fluency in English and Vietnamese
- Attention to detail
- Diligent
- Time management abilities
- Leadership
- Active Listening
- Adaptability and Flexibility
- Creative
- Reliability
- Excellent Communication
- Team Collaboration
- Manage clients by building strong relationship
Timeline
English Translator
Clubmiz Lamiche
05.2024 - 06.2024
Team Leader(Marketing&Translator)
Hospital(Dermatology&plastic Surgery)
11.2022 - 04.2024
Manager
Korea Social Security Information Service
07.2022 - 11.2022
International Sales Manager
Cocopharm_natureby
06.2021 - 07.2022
Study Vietnamese to acquire language proficiency
07.2020 - 06.2021
English Teacher
English Academy
06.2019 - 07.2020
Manager
Korea Veterans Health Service
08.2018 - 06.2019
Bachelor - English Literature
Yonsei University
Similar Profiles
Gabriel Hernandez VaronaGabriel Hernandez Varona
Senior Warehouse Operator at Bradford ExchangeSenior Warehouse Operator at Bradford Exchange
SYED HUZAIFA AHMADSYED HUZAIFA AHMAD
Video editor at CGTN UrduVideo editor at CGTN Urdu
Pedro CassuaPedro Cassua
Events Assistant Beverage Manager at The Hurlingham ClubEvents Assistant Beverage Manager at The Hurlingham Club
Aaliyah JosephAaliyah Joseph
Retail supervisor at ScribblerRetail supervisor at Scribbler
Jihye ParkJihye Park
English Translator at Korea Mecenat AssociationEnglish Translator at Korea Mecenat Association