Erica Godfrey
Huddersfield,Kirklees
Summary
Enthusiastic individual with desire to gain work experience in customer service roles. Skilled in building and maintaining relationships with customers and colleagues. Eager to work with experienced professionals in data entry and administrative support.
Overview
12
12
years of post-secondary education
3
3
years of professional experience
Work history
Clerical officer
Mid Yorkshire Hospitals NHS Trust
Wakefield, East Riding of Yorkshire
2025.08 - Current
- Organised filing system to enhance document accessibility for staff, facilitating quicker retrieval of information.
- Oversaw office supplies inventory to support daily office operations and ensure resource availability.
- Coordinated patient bookings and confirmed appointment details with reception to ensure smooth examination processes.
Digital Design Experience
ADI
Oldham, Manchester
2024.10 - 2024.10
- Collaborated with media team stakeholders to develop and deliver impactful visual campaign assets that engaged target audiences.
- Contributed practical insights to the design process, enhancing overall project outcomes based on hands-on experience.
- Applied colour theory in digital designs to improve visual appeal and align with brand identity.
Communications department
Mid Yorkshire Hospitals NHS Trust
Wakefield, West Yorkshire
2024.08 - 2024.08
- Raised awareness on important issues with effective communication campaigns.
- Developed internal communication campaigns to raise awareness of workplace rights and promote fairness.
- Enhanced patient engagement through targeted communication campaigns that addressed specific needs.
Ride attendant
Kirklees Light Railway
Clayton West, Kirklees
2024.04 - 2024.08
- Ensured safety of all park guests by operating rides according to established procedures.
- Provided informative ride instructions to ensure passenger understanding and compliance.
- Coordinated smoothly with other staff members during peak hours resulting in seamless operations.
Marketing Internship
Tomorro
Leeds, Yorkshire
2023.09 - 2024.06
- Enhanced brand visibility through effective social media campaigns.
- Acquired and implemented new skills in daily tasks, contributing to enhanced workflow.
- Maintained punctual attendance, supporting consistent initiation of daily operations.
Education
BTEC Level 3 - Digital Design and Marketing
Barnsley College
Barnsley 2023.09 - 2025.05
GCSEs - English Language
Shelley College
Skelmanthorpe, Kirklees 2020.09 - 2023.05
GCSEs - English Literature
Shelley College
Skelmanthorpe, Kirklees 2020.09 - 2023.05
GCSEs - Combined Science Higher
Shelley College
Skelmanthorpe, Kirklees 2020.09 - 2023.05
GCSEs - Mathematics Higher
Shelley College
Skelmanthorpe, Kirklees 2020.09 - 2023.05
Skills
- Document preparation
- Record keeping
- Schedule management
- Appointment scheduling
- Word processing
- Organisation and prioritisation
- Customer service
- Telephone etiquette
- People management
Affiliations
- Running
Timeline
Clerical officer
Mid Yorkshire Hospitals NHS Trust
2025.08 - Current
Digital Design Experience
ADI
2024.10 - 2024.10
Communications department
Mid Yorkshire Hospitals NHS Trust
2024.08 - 2024.08
Ride attendant
Kirklees Light Railway
2024.04 - 2024.08
Marketing Internship
Tomorro
2023.09 - 2024.06
BTEC Level 3 - Digital Design and Marketing
Barnsley College
2023.09 - 2025.05
GCSEs - English Language
Shelley College
2020.09 - 2023.05
GCSEs - English Literature
Shelley College
2020.09 - 2023.05
GCSEs - Combined Science Higher
Shelley College
2020.09 - 2023.05
GCSEs - Mathematics Higher
Shelley College
2020.09 - 2023.05