Motivated graduate seeking to leverage my operations background and finance education to contribute effectively my quota while gaining valuable professional experience and development.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Executive Assistant
HOLYLAND TOURS
2021.09 - 2023.09
Managed executive calendar, scheduling meetings, appointments and coordinating travel arrangement
Handled confidential and sensitive information with discretion and tact
Worked with executives to initiate new projects and assist in various processes.
Administrator
TCBC - BETHSHEM
2015.12 - 2023.03
Assisted in the preparation of departmental budget and expense tracking
Leveraged bookkeeping software and automated processes to reduce errors
Managing the event calendar, communicating events to stakeholders.
Customer Service Officer
OmniBSIC Bank
2021.10 - 2022.06
Provided primary customer support to internal and external customers
Communicated with clients regarding account services, statements and balances
Addressed customer complaints and mitigated dissatisfaction by employing timely and on point solutions.
General Manager
JOBSERV
2012.02 - 2021.08
Analyzed job market trends and competitor activities to create competitive advantage
Developed and implemented strategies to increase sales and profitability
Monitored financial performance, set budgets and controlled expenses to provide financial stability
Collaborated with a team to develop and implement innovative recruitment strategies
Coordinated onboarding activities for new hires, ensuring a smooth transition into the placed company.
Education
Master of Science - MSc Financial Technology and Banking
Durham University
Durham
2023.09 - Current
Bachelor of Science - Finance
Ghana Institute of Management And Public Administration (GIMPA)
Accra
2017.08 - 2021.08
Skills
Operations Management
Financial Analysis
Strong Analytical Skills
Entrepreneurship
Project Coordination
Problem Solving
Project budgeting
Dedicated team player
Custom
References available on request
Timeline
Master of Science - MSc Financial Technology and Banking
Durham University
2023.09 - Current
Customer Service Officer
OmniBSIC Bank
2021.10 - 2022.06
Executive Assistant
HOLYLAND TOURS
2021.09 - 2023.09
Bachelor of Science - Finance
Ghana Institute of Management And Public Administration (GIMPA)