Summary
Overview
Work history
Education
Skills
Quote
Timeline
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Eric Karanja

Eric Karanja

Sidcup

Summary

Passionate about caring for others, with over a decade of experience providing compassionate pastoral care to diverse communities, fuels a career change to a Healthcare Assistant role. Passionate about uplifting others, open to new challenges and confident, my natural emotional intelligence will help me form trusted relationships, serve diverse patients, and fulfil my pursuit of improving well-being.

Overview

14
14
years of professional experience
1
1
year of post-secondary education

Work history

Content Manager

Brandgelize Ltd
Remote
07.2021 - Current
  • Improved a business directory's content and copywriting to attract more traffic, resulting in a 30% increase.
  • Implemented a bespoke customer service strategy that increased customer satisfaction by 70% in 12 months by responding to enquiries and complaints with empathy and professionalism
  • Monitored and analyzed website traffic and engagement metrics to optimize blog content and increase donations for a charity.
  • Created social media posts on Instagram, achieving a growth rate of 68% this year.
  • Achieved 80% of collaborative digital marketing goals developed with graphic designers through blogs and social media posts and conducting keyword research.

Sabbatical

None
03.2020 - 06.2021
  • Took time off to be with family, prioritizing my personal and family well-being.
  • Provided compassionate care for my father while he recovered from COVID-19, ensuring his comfort and safety.
  • Utilised this time to recharge and refocus, returning to work with renewed energy and motivation.

Missionary

Youth With A Mission (YWAM)
Various Nations
01.2010 - 03.2020
  • Successfully managed and led international outreach teams of 9-11 people in remote and challenging environments, ensuring the safety and well-being of all team members without any injuries or loss of life.
  • Collaborated with other organizations to provide pastoral care, food, and clothing to the homeless.
  • Served healthcare workers and patients' families in remote environments to deliver compassionate personalized care that met the unique needs of each patient.
  • Employed excellent interpersonal skills, prioritizing, professionalism, and leadership skills to effectively mentor and guide new missionaries.
  • Demonstrated cultural sensitivity and empathy while working with diverse populations, resulting in increased trust and engagement.

Education

Certificate of Higher Education - Introduction to Food and Health

Stanford University
02.2023 - 02.2023

Certificate of Higher Education - School of Biblical Studies

University of the Nations (YWAM)
South Africa
09.2010 - 07.2011

Certificate of Higher Education - Discipleship Training School

University of the Nations (YWAM)
South Africa
01.2010 - 07.2010

Bachelor of Science - International Business

Oral Roberts University
05.2005

Skills

  • Cooking
  • Leadership
  • Client Confidentiality
  • Team player
  • Community service
  • Cultural awareness and sensitivity
  • Pastoral care
  • Communication skills
  • Customer-focused

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Certificate of Higher Education - Introduction to Food and Health

Stanford University
02.2023 - 02.2023

Content Manager

Brandgelize Ltd
07.2021 - Current

Sabbatical

None
03.2020 - 06.2021

Certificate of Higher Education - School of Biblical Studies

University of the Nations (YWAM)
09.2010 - 07.2011

Certificate of Higher Education - Discipleship Training School

University of the Nations (YWAM)
01.2010 - 07.2010

Missionary

Youth With A Mission (YWAM)
01.2010 - 03.2020

Bachelor of Science - International Business

Oral Roberts University

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Eric Karanja