Eric Ho
Birmingham,BIR
Summary
Focused professional versed in monitoring and tracking shipments. Verifies shipment progress and delivery fulfillment to meet required timelines. Files paperwork in line with company and regulatory requirements.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Officer
Forest Shipping Ltd
Birmingham, West Midlands
10.2023 - Current
- Entered accurate data into pupil databases for reliable records.
- Delegated work effectively among team members; encouraged shared responsibility and teamwork.
- Explained and recommended parcel services to meet customer needs for pricing and delivery timelines.
- Prioritized tasks for timely completion of projects.
- Conducted risk assessments to ensure public safety and make sure fulfill the Safety and Healthy requirement.
- Managed conflict resolution for maintaining peace in the facility.
- Ensured timely deliveries by closely monitoring shipment schedules.
- Coordinated with suppliers to ensure stock availability.
- Maintained accurate records of all shipments, enhancing traceability.
Vice-President
United Overseas Bank
Hong Kong
12.2015 - 07.2023
- Perform Know Your Customer (KYC) procedure for every single client including Source of Fund (SOF) and Source of Wealth(SOW).
- Perform CDD / EDD (Due Diligence) for every client on-boarding to prevent Anti-Money Laundering (AML).
- Coordinated cross-functional teams for streamlined workflow processes.
- Monitor branch operation flow to avoid any fraud case.
Associate Director
Standard Chartered Bank
Hong Kong
06.2006 - 12.2015
- Work closely with Branch Managers to capitalize on the in-branch traffic and catchment area potential.
- Manage the RM to provide the total solution including the Investment, Insurance, Credit Card, Saving Account, etc.
- Streamlined operational processes to improve efficiency.
Wealth Management Manager
HSBC
Hong Kong
06.2005 - 06.2006
- Provide financial solution to client
- Prevent any AML case
- Perform KYC for every client
Loan Approver
Citibank
Hong Kong
06.2004 - 06.2005
- Streamlined application process
- Liaised with various financial institutions for improved loan approval rates.
- Conducted thorough credit checks to mitigate risk of default.
Education
Bachelor of Finance - Finance
Colorado University of Commercial US
US /2008 - /2010
Higher National Diploma - Construction
City University of HK
Hong Kong /2001 - /2004
Skills
Banking:
- KYC knowledge
- KYC procedures
- New customer account opening
- AML knowledge
Shipping:
- Accurate data input
- Delivery time management
- Package delivery tracking
Languages
English
Fluent
Chinese (Cantonese)
Native
Chinese (Mandarin)
Native
Certification
The Hong Kong Institute of Bankers
Certified Operational Risk Management Professional (CORP)
Timeline
Officer
Forest Shipping Ltd
10.2023 - Current
Vice-President
United Overseas Bank
12.2015 - 07.2023
Associate Director
Standard Chartered Bank
06.2006 - 12.2015
Wealth Management Manager
HSBC
06.2005 - 06.2006
Loan Approver
Citibank
06.2004 - 06.2005
Bachelor of Finance - Finance
Colorado University of Commercial US
/2008 - /2010
Higher National Diploma - Construction
City University of HK
/2001 - /2004
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