Summary
Overview
Work history
Education
Skills
Timeline
Generic

ERIC AYIREBI-SIAW

COVENTRY

Summary

Compassionate Health and Social Care Worker with knack for building meaningful relationships and providing top-tier support. Able to improve patient well-being through empathetic care and tailored interventions. Known for enhancing client satisfaction and fostering supportive environment.

Overview

15
15
years of professional experience

Work history

Health and Social Care Worker

St. Matthew’s Healthcare
Northampton, Northamptonshire
02.2019 - Current
  • Assist healthcare professionals in providing high-quality care in a secure environment.
  • Assist qualified nurses in the delivery of individual patients' care and carry out delegated tasks, some of which are in conjunction with designated care plans and responsibilities under the direct supervision of the nurse in charge.
  • Conduct Weekly/ Monthly Physical Health Screening, including BP monitoring, Blood Glucose level, Pulse, Oxygen saturation Level, Temperature, and BMI Measurement.
  • Assist in providing and supporting excellent health care services.
  • Assist in serving meals to patients, including occasional feeding.
  • Additionally, perform security duties by conducting searches on the ward and issuing sharps to patients.
  • Additionally, I prepare daily reports on patients' activities and escort them to therapeutic programmes.
  • Assist patients in their personal care by helping with their laundry, washing, and changing of clothes.
  • Again, I perform driving duties using the hospital van to transport patients to the community (Section 17), attend other appointments, and make home visits.
  • Assist in any other general duties as delegated by the Nurse in Charge.
  • Provided emotional support to clients, improving their mental wellbeing.
  • Offered companionship to clients, which reduced feelings of loneliness and isolation.

Support Worker

The North London Clinic
London, England
05.2010 - 08.2015
  • Company Overview: Formerly part of Partnerships in Care
  • I undertook escort duties including attending courts with patients, section 17 escorts, hospital appointments, dentist appointments, and home visits.
  • I attended meetings on behalf of patients, including CPA, MDT, Tribunal meetings, and ward community meetings.
  • Security Duties: These involved issuing contraband items, such as razors and sharp objects, to clients, counting cutlery during meal times, conducting routine and reactive ward searches, and inspecting items brought in by patients upon their return from unescorted leave.
  • Assisted in managing any violent and aggressive situations through use of management of violence and aggression techniques.
  • I also assisted in administering medication by calling out patients to the medication kiosk and ensuring that drugs were not dispensed incorrectly.
  • I attended all training programs organized by management to ensure I was up to date with my training and development needs.
  • I did observation duties, including general observation, enhanced observation, and supervised family visits.
  • I undertook any other task given by the Nurse in Charge.
  • Formerly part of Partnerships in Care
  • Helped achieve patient independence through guided tasks and activities.
  • Completed housekeeping tasks, resulting in a clean, safe home environment.
  • Maintained detailed records of patient behaviour changes for the healthcare team's reference.
  • Participated in regular team meetings, enhancing quality of care provided.
  • Promoted physical activity through assistance with exercises, improving the overall health condition of the client.

Team Leader

Sugarman Health and Wellbeing
Northampton, Northamptonshire
11.2018 - 09.2022
  • Started working for Sugarman Health and Wellbeing as a support worker, as part of a team looking after a male client with acquired brain injury with associated challenging behaviours.
  • Duties were to ensure the client maintained a recommended level of fluid intake, administered medication through the use of PEG, and maintain the general health and well-being of the client.
  • In January 2021, I was appointed as the Team Leader of the group with the following duties and responsibilities:
  • Other duties included professionally leading the care team to ensure a safe, effective, and efficient care service was maintained.
  • To provide care to the service user based on assessed care needs that meet industry standards.
  • To promote the professional image of Sugarman Health & Wellbeing through excellent communication, appropriate behaviour, and professional appearance.
  • To provide effective leadership by promoting best practice through verbal direction and practical examples where you are able to do so.
  • To build strong relationships with the service user, existing and new carers, and multidisciplinary teams.
  • To be actively involved in the induction of all new care workers.
  • Provide spot checks/ supervisions and appraisal for existing staff.
  • To double check MAR charts and documentation is correct before start of each month.
  • To ensure the accuracy and completeness of all documentation held in service users’ home on a daily basis or when next on shift.
  • To ensure that all written reports and administration are up to date.
  • To arrange for all documentation to be sent to office in a timely fashion after month end.
  • To report all accidents and incidents promptly to the office and support with any further investigations.
  • To ensure that all clinical equipment is maintained in a safe, clean, and fully functional state.
  • Report any equipment failures to the person concerned & arrange for replacements!
  • To oversee stock control and ensure enough products are always in the service user’s home.
  • To upskill carers with knowledge of ordering stock, feed, medication, equipment & booking service users' appointments.
  • Introduced innovative solutions that maximised output without compromising quality.
  • Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
  • Increased team cohesion by implementing regular feedback sessions.
  • Conducted regular performance reviews to identify areas of improvement for each team member.
  • Encouraged open communication, fostering a positive work culture.

Education

Bachelor of Science - Mental Health Nursing

University of Northampton
Northampton
09.2025

Association of Chartered Certified Accountants (ACCA) Professional Level - Accountancy

London College of Accountancy
London
12.2010

Bachelor of Arts - Linguistics

University of Ghana
Legon, Acrra
05.2001

O'Level - Business Studies, Including Maths And English

Agogo State College
Agogo, Ghana
06.1994

Skills

  • Therapeutic interaction
  • Assisting with personal hygiene
  • Risk assessment capabilities
  • Behavioural management techniques
  • Healthcare software proficiency
  • Interpersonal excellence
  • Basic life support
  • Medication Administration
  • Record-keep
  • Multidisciplinary teamwork
  • Emotional resilience
  • Confidential documentation and record-keeping
  • Crisis Intervention
  • Child protection knowledge

Timeline

Health and Social Care Worker

St. Matthew’s Healthcare
02.2019 - Current

Team Leader

Sugarman Health and Wellbeing
11.2018 - 09.2022

Support Worker

The North London Clinic
05.2010 - 08.2015

Bachelor of Science - Mental Health Nursing

University of Northampton

Association of Chartered Certified Accountants (ACCA) Professional Level - Accountancy

London College of Accountancy

Bachelor of Arts - Linguistics

University of Ghana

O'Level - Business Studies, Including Maths And English

Agogo State College
ERIC AYIREBI-SIAW