Eric Alexander Da’ Cunha
London
Summary
Senior Operations Analyst at Mercer (Marsh McLennan), trusted authorised signatory for high-risk trade approvals. Highly experienced in cash and trading operations, with a proven track record of leading and mentoring colleagues, embedding robust, scalable processes, and delivering controlled, high-quality outcomes in complex, regulated environments. Recognised for deep subject matter expertise, attention to detail, and the ability to develop people while driving operational excellence.
Overview
8
8
years of professional experience
Work History
Senior Operations Analyst
Mercer (Marsh McLennan)
London
11.2021 - Current
- Trusted authorised signatory managing high-risk trade approvals, cash, FX, and trading operations, while leading, mentoring colleagues and embedding scalable, controlled processes across UK and NL teams.
- Authorised signatory, approving documentation for critical and high-risk transactions.
- Managed daily FX exposure and cash forecasting, executing FX trades to mitigate risk and support client liquidity.
- Led weekly investment operations meetings, aligning cash flows and funding requirements.
- Executed rebalancing and inter-portfolio trades across delegated, CCF and advisory clients (UK & NL) spanning PE, hedge funds, pooled funds, ETFs and FX; provided oversight of Dutch Operations (OTC bonds, repo, collateral).
- Cash Team Lead and SME, acting as primary contact for all BAU and non-BAU cash management activities.
- Mentored team members and supported operational resilience and consistent delivery.
- Designed and implemented new cash and trading processes, driving efficiency, control and scalability.
- Delivered process improvements, procedure documentation and knowledge-sharing initiatives.
- Key contributor to CCF month-end trading and fee processing during peak periods.
- Managed liquidity, reconciliations and settlement, including MMFs, spot FX, confirmations and futures margining.
- Regular user of Hedge Sphere, JPM FX Sweeps, FX Connect, SWIFT Alliance (MX MT), Blackrock Cachematrix, Barclays Portal, State Street Services (G Treasury).
- Owned AML query resolution (FATCA/CRS, client documentation), ensuring regulatory compliance.
- Delivered training across UK and NL Operations teams and supported development of the NL function.
- Provided senior operational input into continuous improvement and cross-department initiatives.
Operations Analyst
Mercer (Marsh McLennan)
London
06.2021 - 11.2021
Investment Operations Analyst
Nemesis Asset Management
London
11.2020 - 04.2021
- Carrying out daily cash and stock reconciliations, trade confirmations and settlements and assisting portfolio managers throughout the trade life cycle.
- Monitor executions and assets across multiple classes, including equities, fixed income, derivatives, FX, and private equity, using Bloomberg Terminal for real-time market analysis.
- Liaise with traders, portfolio managers, custodians, and compliance to book trades, validate corporate actions, and prevent operational limit breaches.
- Perform daily reconciliation of cash balances, stock positions, and account metrics, investigating discrepancies with custodians and ensuring accuracy.
- Manage operational setup for new securities and client portfolios, including manual cash activity input into the Trade Management System (Guardian 5).
Portfolio Reconciliations Analyst
London & Capital - Wealth & Asset Management
London
06.2019 - 09.2020
- Carrying out a daily reconciliation function to identify, investigate and resolve any discrepancies across Client portfolios, ensuring compliance with the FCA framework and assisting Portfolio Managers throughout the trade life cycle.
- Owned daily middle-office portfolio reconciliations across multiple custodians including BNY Mellon, RBC (UK & Toronto), Caceis, Morgan Stanley, Pictet, Lloyds and Utmost, covering equities, fixed income, listed derivatives, private equity, FX, commodities and real assets.
- Acted as a central point of contact between traders, portfolio managers, brokers and custodians to investigate and resolve breaks, ensure timely trade matching and settlement, and mitigate operational and client risk.
- Processed and validated all cash movements, including dividends, interest, subscriptions/redemptions and fees, ensuring accurate booking within Advent Portfolio Exchange and MOXY.
- Utilised Bloomberg Terminal daily to monitor market activity, validate trades and positions, review account-level metrics, and proactively escalate settlement issues and failed trades in line with control frameworks.
Reconciliations Regulatory Risk Services (Intern)
Deutsche Börse AG
Frankfurt
02.2019 - 03.2019
- Manage reconciliation, filing, and oversight of RRH legal and contractual documentation, including regulatory services such as MIFID II, MIFIR, EMIR, and Best Execution Reporting.
- Collaborate with Relationship Managers to ensure contract compliance and raise contract-related issues using JIRA.
- Reconcile SAP system configurations with contracts, connectivity, and jurisdiction agreements.
Asset Transfers Analyst/Client Service Executive
FNZ – Wealth Management
04.2018 - 11.2018
- Investigate stock transfer requests for Fund Managers and Clients within back-office systems, resolve reconciliation transfer breaks, and retrieve underlying client information to ensure accurate asset transfer positions.
- Confirm trade and settlement details with counterparties, analyse Fund Manager reports and contract notes to identify trade settlements, and report transactions and holdings using SQL-based management information systems.
- Monitor client portfolios daily to ensure all accounts accurately reflect asset transfer positions and ensure timely re-registration of platform assets within KPI and SLA timeframes.
Education
BA - Management Studies (with Finance)
UNIVERSITY OF LEICESTER
07.2017
A Levels and BTEC - <ul><li>BTEC National Diploma Extended in Business - Triple Distinction</li><li> Drama - C</li></ul>
CARDINAL POLE SIXTH FORM
07.2014
GCSE’S and BTEC - <ul><li>9 A-C’s including Math, English and Science, BTEC First Diploma in Business - Double Distinction</li></ul>
CARDINAL POLE CATHOLIC SCHOOL
07.2012
Accomplishments
- Chancellor's Scholarship awarded by the University of Leicester, September 2014
- Achieved (2.2) in Management Studies (with Finance) at the University of Leicester, July 2017
References
Available upon request
Timeline
Senior Operations Analyst
Mercer (Marsh McLennan)
11.2021 - Current
Operations Analyst
Mercer (Marsh McLennan)
06.2021 - 11.2021
Investment Operations Analyst
Nemesis Asset Management
11.2020 - 04.2021
Portfolio Reconciliations Analyst
London & Capital - Wealth & Asset Management
06.2019 - 09.2020
Reconciliations Regulatory Risk Services (Intern)
Deutsche Börse AG
02.2019 - 03.2019
Asset Transfers Analyst/Client Service Executive
FNZ – Wealth Management
04.2018 - 11.2018
BA - Management Studies (with Finance)
UNIVERSITY OF LEICESTER
A Levels and BTEC - <ul><li>BTEC National Diploma Extended in Business - Triple Distinction</li><li> Drama - C</li></ul>
CARDINAL POLE SIXTH FORM
GCSE’S and BTEC - <ul><li>9 A-C’s including Math, English and Science, BTEC First Diploma in Business - Double Distinction</li></ul>
CARDINAL POLE CATHOLIC SCHOOL