Eric Akinloye

In this role supporting the adult and social care team in providing and raising invoices as agreed in the individual care plan

Responsible for monitoring, creating, closing and raising care invoices and accounts

Assist and collaborate with finance team to calculate forecasts, debts and costs

Produce monthly reports to review with finance team

Monitor expenditure ensuring expenses are compliant with approved budgets

Monitor accounts making sure customers are not falling behind on payments and providing early intervention where necessary

Support new customers with setting up invoicing

Raising and amending purchase orders and ensuring they are accurate

Using MS Office, Care Manager and SAP for the purpose of inputting and extracting customer information

Maintain accurate records and statistics to ensure all data is compliant with data protection and GDPR requirements

Maintain tenancy records, managing rent accounts and ensuring accounts are up to date

Collaborate with clients to prevent homelessness by assisting them to retain existing accommodation

Negotiating with landlords and statutory and non-statutory agencies to find best solution for clients’ housing needs

Managed staff performance, conducted appraisals, as well as managing team workload and output

Managed the rota to ensure there is adequate staffing and cover for absences and peak workload

Work closely with office manager to develop and implement office systems

Ensuring information is recorded correctly, compliant with office guidelines

Provided administrative support to project teams managing day to day operations and performed secretariat duties such as preparing agendas, taking minutes and record keeping

Drafted project plans, monitoring deliverables by using result based management techniques

Managing and tracking issues related to projects so we can maintain and up to date log of issues and queries

Managed external communications including updating web content and producing newsletters

• Established workflow processes and implemented modifications to improve administrative operations.
• Monitored office inventory supplies, re-ordering for service provisions.
• Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
• Cultivated and deepened relationships with customers by providing exceptional service.
• Provided support to departments such as housing, welfare rights, housing benefit and estate management
• Maintaining and updating records, budget monitoring, processing invoices as well as performing account receivable duties