Eren ERKUL
Canary Wharf,England
Summary
Highly skilled in food and beverage service, with expertise in inventory management, cash register operation, and POS systems. Demonstrates proficiency in espresso machine operation, tea expertise, and liqueur infusion techniques, ensuring exceptional drink preparation and pairing. Adept at maintaining food service standards while excelling in teamwork and collaboration. Recognised for leadership qualities and a detail-oriented approach that enhances operational efficiency. Committed to delivering speedy, efficient service with a focus on customer satisfaction and quality.
Seasoned professional with career focus in hospitality industry, particularly in bar management. Capable of driving business growth through innovative strategies and quality customer service. Unique skill sets include team leadership, inventory management, and knowledge of diverse beverage products.
Experienced Bar Manager with knack for creating welcoming atmospheres and boosting customer satisfaction. Spearheaded successful initiatives to increase sales and streamline operations, fostering cohesive team environment. Known for turning customer feedback into actionable improvements, ensuring top-notch service and repeat business.
Overview
10
10
years of professional experience
Work history
Bar Manager
THE MANTL
Knightsbridge, City of Westminster
06.2023 - Current
- Managed cash handling procedures, reducing discrepancies in the daily tally.
- Trained new staff on customer service protocols to enhance guest experience.
- Maintained a clean and hygienic environment, improving overall ambiance of the bar.
- Scheduled weekly rosters for staff allocation optimising resources efficiently.
- Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.
- Enhanced customer satisfaction with professional bartending techniques.
- Developed a best-selling signature cocktail for the bar, showcasing creativity and mixology skills.
Barista
HAZEV RESTAURANT LTD.
CANARY WHARF, ENGLAND
10.2018 - 01.2026
- Greeted guests with pleasant smile and superior customer service.
- Correctly followed all health, safety and sanitation guidelines.
- Cleaned and sanitised work areas, utensils and equipment.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Ordered, received and stocked supplies and retail products.
- Maintained clean and organised workspace, enabling co-workers to locate resources and product.
- Redesigned coffee menu for improved readability.
- Led regular coffee and tea tastings, showcasing seasonal items and reinforcing staff expertise.
Bar manager
MAVI RUYA RESTAURANT
Sheffield, England
03.2022 - 10.2022
- Mentored junior staff members fostering a supportive work atmosphere.
- Collaborated with kitchen staff to coordinate food service thus maintaining timely delivery during busy periods.
- Managed cash handling procedures, reducing discrepancies in the daily tally.
- Trained new staff on customer service protocols to enhance guest experience.
- Maintained a clean and hygienic environment, improving overall ambiance of the bar.
BARISTA
KUFF KOLEKTIF
ISTANBUL, TURKEY
03.2018 - 10.2018
- Managed morning rush of over 500 customers daily with efficient, level-headed customer service.
- Supported store manager with recruiting, interviewing and hiring baristas.
- Provided customers with product details such as coffee blends and preparation descriptions.
- Cleaned and sanitised work areas, utensils and equipment.
- Ordered, received and stocked supplies and retail products.
- Redesigned coffee menu for improved readability.
- Correctly followed all health, safety and sanitation guidelines.
- Designed and printed menus, recipes and promotions and offers.
Waiter Bartender
HARLEY DAVIDSON FAT BOY BAR&GRILL
ISTANBUL, TURKEY
12.2017 - 03.2018
- Made engaging connections with guests to create loyalty.
- Maintained bar stocks, replenishing daily as necessary.
- Prepared mixed drinks, and poured wine, beer and non-alcoholic beverages.
- Maintained familiarity with latest trends in mixology, bar equipment and sanitation standards.
- Stopped service to any adult furnishing alcoholic beverages to minor.
- Maximised employee morale and corrected performance issues according to established standards.
- Neatly set tables.
- Served as backup for bartenders.
BARISTA
CARIBOU COFFEE
ISTANBUL, TURKEY
09.2015 - 11.2017
- Managed morning rush of over 500 customers daily with efficient, level-headed customer service.
- Supported store manager with recruiting, interviewing and hiring baristas.
- Cleaned and sanitised work areas, utensils and equipment.
- Provided customers with product details such as coffee blends and preparation descriptions.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Answered guest questions with the most accurate and updated information available.
Education
TICARET MESLEK VE TICARET ANADOLU MESLEK LISESI
Skills
- Inventory management
- Cash register operation
- Espresso machine operation
- Detail oriented
- POS systems
- Food preparation
- Speedy and efficient
- Cooperative team player
- Tea expertise
- Teamwork and collaboration
- Food service standards
- Drink pairing
- Drink serving speed
- Tap draft beer handling
- Alcohol and beverage knowledge
- Liqueur infusion techniques
- Wine appreciation
- Leadership quality
Custom
Eren, ERKUL, 07444 371910, erenerkull@icloud.com, 33 Cheval Street, England, Canary Wharf, E14 8QE
Timeline
Bar Manager
THE MANTL
06.2023 - Current
Bar manager
MAVI RUYA RESTAURANT
03.2022 - 10.2022
Barista
HAZEV RESTAURANT LTD.
10.2018 - 01.2026
BARISTA
KUFF KOLEKTIF
03.2018 - 10.2018
Waiter Bartender
HARLEY DAVIDSON FAT BOY BAR&GRILL
12.2017 - 03.2018
BARISTA
CARIBOU COFFEE
09.2015 - 11.2017
TICARET MESLEK VE TICARET ANADOLU MESLEK LISESI