Erasmia Noutsou

Year 4 - Operations & Compliance Administrator

Supported high volume operational workflows within a commercial environment, ensuring accuracy, compliance and smooth end-to end processing.

• Validated operational data and documentation to ensure accuracy before job closure
• Investigated and resolved discrepancies, rejections and missing evidence across multiple systems
• Maintained audit-ready records and ensured compliance with internal and external standards
• Coordinated with internal teams to clarify requirements, escalate issues and maintain workflow continuity
• Identified recurring issues and patterns, contributing to process improvements and clearer operational guidance
• Produced accurate updates, logs and reports to support decision-making and team coordination
• Demonstrated independent problem-solving and clear communication in high-volume environment

Financial Admin, Data Processing & Workflow Support

Years 1-3 - Commercial Environment

Provided administrative and data support across commercial and financial workflows, ensuring accurate processing and organized information management.

• Processed financial and operational data across multiple platforms with high attention to detail
• Reconciled records, checked evidence and ensured documentation met required standards
• Updated workflow systems, tracked progress and maintained accurate logs for internal teams
• Supported commercial teams with documentation, reporting and day-to-day administrative tasks
• Identified inconsistencies in data and followed up with relevant teams to resolve issues
• Contributed to smoother workflows by organizing information, clarifying requirements and maintaining structured records

Managed front-of-house operations, guest bookings and administrative coordination in a busy hospitality environment, maintaining electronic records and supporting day-to-day operational tasks

Supported early years development and care routines, maintained accurate child records and ensured compliance with safeguarding standards

Delivered personal care and support to elderly residents, maintained accurate care records, followed safeguarding procedures and collaborated with multidisciplinary teams to ensure high standards of care

Provided administrative support within a residential care setting, managing documentation, coordinating appointments and maintaining accurate resident records. Ensured confidentiality, supported internal communication and contributed to the smooth running of daily operations

Provided transcription, editing and database support for medical seminars, archiving and publications, managing sensitive information with discretion and contributing to educational material development

Participated in international exhibitions as a poet and visual artist, producing conceptual work exploring emotional depth and perception

Delivered patient care, monitored wellbeing and supported clinical routines within a medical environment