Summary
Overview
Work History
Education
Skills
Timeline
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Era Birko

Summary

A highly detail-oriented, perceptive, and organised professional with strong analytical skills and the ability to communicate effectively with colleagues. Aiming for a career in administration, where one can be positioned as a valuable member; in which, knowledge, communications and marketing background can be contributed to the role.

Overview

1
1
year of professional experience

Work History

Boots Customer Advisor

Boots the Chemist
06.2024 - Current

Signed up 15 customers per week to the company’s loyalty card scheme.

Met pharmacy targets by completing 5 blood pressure checks per day.

Secured 6-8 online orders per week.

Identified customer needs and provided personalized guidance for excellent service.

Marketing Assistant & Administrative Assistant

LEDSC Company
01.2024 - 02.2024

Email & Phone Handling – Managing client inquiries and responding professionally.
Document Management – Filing, organising, and updating company documents.
Scheduling – Arranging meetings, appointments, and travel for team members.
Invoice & Budget Tracking – Assisting in tracking marketing expenses.
Supplier & Vendor Coordination – Communicating with suppliers for marketing materials.

Education

Bachelor of Arts - Communications, Media and Marketing

St Mary's University, Twickenham
Twickenham
09/2020 - 05/2023

Skills

  • Microsoft Word
  • Excel
  • PowerPoint
  • Telephone etiquette
  • Technical proficiency

Timeline

Boots Customer Advisor

Boots the Chemist
06.2024 - Current

Marketing Assistant & Administrative Assistant

LEDSC Company
01.2024 - 02.2024

Bachelor of Arts - Communications, Media and Marketing

St Mary's University, Twickenham
09/2020 - 05/2023
Era Birko