Ephraim Ifeanyi Onuegbu
Salford,Greater Manchester
Summary
Dedicated professional with extensive knowledge of parking regulations and local bylaws, A reliable, resilient, and highly motivated individual seeking a role with the HM Prison and Probation Service. Skilled in communication, conflict resolution, and maintaining professionalism in challenging environments. Able to remain calm under pressure, follow strict procedures, and contribute positively to team safety and security. Committed to upholding equality, diversity, and respect in all interactions, Proficient in basic IT skills including Microsoft Word and reporting, with a career goal focused on enhancing community safety through effective teamwork and collaboration.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Mobile Civil Enforcement Officer
Manchester City Council
Manchester, Greater Manchester
2024.07 - 2026.04
- Deescalated situations and behaviours before they got out of hand.
- Responded to safety concerns from members of public.
- Clearly communicated establishment rules and regulations for continued compliance.
- Issued warnings to patrons not complying with established rules.
- Enforced traffic and parking restrictions to keep roads congestion-free during high-volume city events.
- Remained calm under pressure to professionally handle evolving emergency scenarios.
- Maintained safe, secure environments through careful risk assessments.
Uber driver
Uber
Salford, United Kingdon
2024.04 - Current
- Assist in safe lifting, transferring, repositioning and movement of clients
- Worked with discretion and maintained customer confidentiality for compliant support services.
- Provided a comfortable journey by driving smoothly and safely.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Worked flexible hours, covering nights, weekends and bank holidays.
Driver
Unilever Nig PLC
Owerri, Imo State, Nigeria
2015.07 - 2021.03
- Followed safe driving practices for safety of fellow travellers and passengers.
- Delivered customer orders within target time frames.
- Maintained clean, well-functioning vehicle through regular attention and care.
- Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
Volunteer
Nigerian Red Cross Society
Owerri, Orlu Road, Imo State, Nigeria
2019.11 - 2020.11
- Volunteered and served with Nigerian Red Cross Society during one year NYSC
- Provided basic medical care and assistance to Corps Members, under supervision of well-trained medical personnel
- Visited and provided as leader of community service group, providing food materials for community in Yenagoa, Local government area of Bayelsa State during global COVID-19 lock down.
Education
NVQ Level 2 - Residential Childcare Skills Bootcamp
Acorn Training
Manchester 2024.04 -
Conflict Management programme - Preventing Conflict and Reducing Risk Safer De-escalation
MAYBO
Greater Manchester 2024.08 - 2024.08
Bachelor of Science/Bsc - Computer Science.
Imo State University
Imo State, Nigeria 2010.03 - 2014.09
Skills
- Parking regulations knowledge
- Alert observation
- Understanding of local bylaws
- Excellent verbal and written communication
- Conflict resolution & de-escalation techniques
- Strong teamwork and collaboration
- High level of attention to detail
- Ability to work under pressure
- Security awareness and risk assessment
- Emotional resilience and self-control
- Problem-solving and decision-making
- Respect for diversity and inclusion
- Basic IT skills (Microsoft Word, emails, reporting)
Languages
English (Full Working Proficiency)
Affiliations
- Driving
- Cooking
- Volunteering
References
References available upon request.
Timeline
Conflict Management programme - Preventing Conflict and Reducing Risk Safer De-escalation
MAYBO
2024.08 - 2024.08
Mobile Civil Enforcement Officer
Manchester City Council
2024.07 - 2026.04
Uber driver
Uber
2024.04 - Current
NVQ Level 2 - Residential Childcare Skills Bootcamp
Acorn Training
2024.04 -
Volunteer
Nigerian Red Cross Society
2019.11 - 2020.11
Driver
Unilever Nig PLC
2015.07 - 2021.03
Bachelor of Science/Bsc - Computer Science.
Imo State University
2010.03 - 2014.09