Ephraim Adegoke

• Adhered to strict hygiene practices while handling food ensuring safety at all times.
• Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers, specifically in line production
• Managed inventory replenishment operations, including regular retrieval and transportation of heavy stock deliveries of up to 20kg from storage areas to multiple service points during high-volume periods
• Facilitated smooth flow of customers by effectively managing queues during rush hours.

Resolved conflicts with customers with tech problems / queries / consultation such as:

• Diagnosing hardware and software issues across multiple device types including desktops, laptops, and mobile devices
• Performed data recovery and backup services while ensuring customer data security and confidentiality
• Installed and configured software applications, antivirus programs, and operating system updates

Also:

• Experienced hands-on training with generic repairs such as Windows drive formatting, replacing graphic cards and CPU's requiring great attention to detail and focus - handling delicate and expensive pieces
• Built up skills in in-store customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns with over 10-15+ per day