Eoin Greene
Fochabers,United Kingdom
Summary
A detail-oriented professional with strong expertise in interpersonal communication, organisation, and customer service, developed through diverse industry experience. Proficient in Microsoft Office applications, including advanced Excel skills for formulae and presentation, alongside a solid understanding of e-procurement platforms such as Public Contract Scotland and DXC technologies. Adept at prioritising tasks to meet deadlines and ensuring accurate reporting for managerial decision-making. Committed to fostering positive relationships with colleagues and stakeholders to enhance operational efficiency and customer satisfaction. With the ability to manage other members of staff and train if necessary.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Procurement assistant (secondment)
The Moray Council
Elgin, Moray
04.2025 - Current
- Prepared detailed reports on procurement activities, providing valuable insights into operations.
- Contributed to risk management efforts in supply chain through diligent vendor assessment.
- Supported procurement team in strategic sourcing activities leading to cost savings.
- Coordinated cross-functionally within organisation to understand specific departmental needs.
- Ensured compliance with company procurement policies and procedures during all transactions.
- Coordinated with accounts payable department on invoice discrepancies, facilitating quick resolution.
- Assessed potential framework contracts and liaised with lead officers regarding adoption
- Involved in training/monitoring other staff members to ensure workloads are manageable and tasks are understood clearly.
Accounts payable administrator (substantive)
The Moray Council
Elgin, Moray
09.2023 - Current
- Contributed to team efficiency, provided administrative support during peak periods.
- Prioritised workload efficiently to meet strict deadlines without compromising on quality.
- Coordinated communications between departments for seamless financial operations coordination.
- Liaised effectively with suppliers to reconcile any invoice discrepancies swiftly.
- Mitigated potential financial risks by identifying errors in calculations or invoice details before processing payments.
- Updated supplier database consistently, ensured accuracy in contact information and payment terms.
- Organised timely processing of invoices and payments.
- Coordinated recordkeeping for compliance, tax preparation and external audits.
- Kept up-to-date general ledger, balancing out transactions.
- Navigated the business' financial management system to ensure correct processes were being followed.
- Facilitated payment run transactions, ensuring that correct authorisation was being followed withing the company.
- Monitored invoices to ensure they were being processed correctly and logging any errors made.
Assistant greenkeeper
Spey Bay Golf Club
Spey Bay, Moray
05.2023 - 09.2023
- Safeguarded equipment longevity through meticulous cleaning and storage.
- Ensured smooth greens by repairing divots, ball marks, and bunker rakes.
- Preserved course aesthetics with regular mowing and trimming.
- Improved soil quality for better plant growth via aeration techniques.
- Followed instruction clearly from the head greenkeeper, ensuring tasks were done in the correct manner.
- Prepared grounds for tournaments ensuring top-class playing conditions.
- Operated machinery including tractors, mowers, and aerators efficiently to maintain golf courses.
- Promoted safety on the golf course by clearing debris from walkways and playing areas.
- Controlled and monitored inventory of tools and mechanical equipment.
- Operated tractors and horticultural machinery to safely transport goods and equipment.
Customer service advisor
Tenpin Bowling
Edinburgh, Edinburgh
11.2022 - 05.2023
- Resolved pressing customer issues, ensured repeat business.
- Designed training programmes for enhanced team performance.
- Improved customer satisfaction by promptly addressing queries and complaints.
- Learned skills in various departments, allowing for a broad understanding of all tasks to be completed.
- Training new staff to adhere to health and safety measures needed within the service industry
- Built rapport with clients through empathetic handling of concerns.
- Coordinated with other teams to resolve multi-faceted client problems swiftly.
- Flexibility with availability due to the demands of the job and any events that were held.
- Managed complex customer issues to successful resolution.
- Kept track of inventory to ensure there was always stock available when required.
- Assisted customers with varying questions using product knowledge and service expertise.
- Consistently achieved service rating targets, managing customer enquiries with personalised care and attention.
Education
Bachelor of Arts - Accounting
Edinburgh Napier University
Edinburgh 09.2019 - 05.2023
Skills
- Interpersonal communication - Being able to develop good working relationships with people from different backgrounds due to working in different sectors of industry Having a good relationships with colleagues is important to be able to work efficiently and communicate clearly what needs to be done
- Organisation - The ability to work to deadlines on various tasks to ensure that reports are sent on time to managerial staff, or action can be taken to rectify the situation This includes prioritising certain tasks over others when the situation is required
- Microsoft office proficiency - Having been to university and working in finance, Microsoft office applications are at the forefront of daily tasks This allowed for development in understanding and skills within excel such as formulae and presentation
- Customer service - Understanding the importance of good customer relations within a business environment To be able to resolve a situation with a supplier/customer and de-escalate, allowing for greater customer satisfaction
- Proficient with e-procurement platforms - a good understanding of Public Contract Scotland in terms of how to navigate the site and pull reports from it where necessary Use of the report tools available in the SXL website where required for analysis within a local government Good understanding of DXC technologies to ensure that data is accurate when being reported
Affiliations
- Golf
- Gym
References
References available upon request.
Timeline
Procurement assistant (secondment)
The Moray Council
04.2025 - Current
Accounts payable administrator (substantive)
The Moray Council
09.2023 - Current
Assistant greenkeeper
Spey Bay Golf Club
05.2023 - 09.2023
Customer service advisor
Tenpin Bowling
11.2022 - 05.2023
Bachelor of Arts - Accounting
Edinburgh Napier University
09.2019 - 05.2023