GitHub
Enyinnaya Benjamin Uzuegbu
London
Summary
Inquisitive and detail-oriented analyst with years of experience interpreting and improving customer experience using data. Highly competent in assessing and managing risk to meet daily business demands and communicating clearly with stakeholders and customers. Implemented customer feedback thereby improving sales performance. Aiming to continue delighting customers with a high level of problem-solving approaches.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Data Scientist
Omdena
Remote
09.2022 - Current
- Applied statistical and algebraic techniques to interpret key points from gathered data.
- Co-led a project to predict Road Traffic Crash severity in the UK using machine learning, organizing the team's ideas and information for each stage of the analysis.
- Developing a Natural Language Processing-based chatbot to answer user questions about saving money and depositing it safely in times of high inflation in Europe.
- Presented findings orally and in writing with advanced mathematical models.
Environmental Analyst
Visy Recycling Pty
Brisbane, Australia
12.2019 - 08.2021
- Selected and monitored consultant contracts, developed scopes of work and budgeted, scheduled and evaluated work performance.
- Delivered daily Safety Interaction talks (SITs) to reduce the risk of incidents and injuries to less than 5 per month and ensured all energy sources were isolated and verified as Isolation Officer for Gibson Island.
- Eliminated over 10 metric tonnes of lost aluminum and steel through maintenance analysis and regimen.
Environmental Analyst
EarthPro Unique Integrated Ltd
Port Harcourt, Nigeria
10.2016 - 11.2019
- Evaluated and documented resources and effects for environmental elements and focused on land use, soils and water.
- Spearheaded the environmental team and designed a plan to protect a flock of Anambra Waxbill birds from the impacts of road construction.
- Diverted 38.4 metric tonnes of non-biodegradable waste and increased the client's revenue by providing technical expertise on the recovery of PET and aluminum.
Customer Support Analyst
Transline Recruitment Agency
Glasgow, GLG
02.2015 - 09.2016
- Supported customers throughout incident response, management and resolution to deliver expert assistance for technical needs.
- Implemented customer feedback analysis to identify root causes of defects and improve sales performance.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Education
Master of Science - Data Science
University of East London
London 09.2021 - 01.2023
Master of Science - Energy and Environmental Management
Glasgow Caledonian University
Glasgow, GLG 01.2015 - 09.2016
Bachelor of Science - Physics
Michael Okpara University of Agriculture Umudike
Nigeria 09.2007 - 11.2012
Skills
Statistical analysis
Machine learning
Active Listening
Analytical and Critical Thinking
Microsoft Excel, Project and Visio
PowerBI
Python and R programming proficiency
SQL
Time series forecasting
Software
Jupyter notebook
SQLite
Google Analytics
PyCharm
Rstudio
Timeline
Data Scientist
Omdena
09.2022 - Current
Master of Science - Data Science
University of East London
09.2021 - 01.2023
Environmental Analyst
Visy Recycling Pty
12.2019 - 08.2021
Environmental Analyst
EarthPro Unique Integrated Ltd
10.2016 - 11.2019
Customer Support Analyst
Transline Recruitment Agency
02.2015 - 09.2016
Master of Science - Energy and Environmental Management
Glasgow Caledonian University
01.2015 - 09.2016
Bachelor of Science - Physics
Michael Okpara University of Agriculture Umudike
09.2007 - 11.2012