Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Enyinnaya Benjamin Uzuegbu

London

Summary

Inquisitive and detail-oriented analyst with years of experience interpreting and improving customer experience using data. Highly competent in assessing and managing risk to meet daily business demands and communicating clearly with stakeholders and customers. Implemented customer feedback thereby improving sales performance. Aiming to continue delighting customers with a high level of problem-solving approaches.

Overview

7
7
years of professional experience
8
8
years of post-secondary education

Work History

Data Scientist

Omdena
Remote
09.2022 - Current
  • Applied statistical and algebraic techniques to interpret key points from gathered data.
  • Co-led a project to predict Road Traffic Crash severity in the UK using machine learning, organizing the team's ideas and information for each stage of the analysis.
  • Developing a Natural Language Processing-based chatbot to answer user questions about saving money and depositing it safely in times of high inflation in Europe.
  • Presented findings orally and in writing with advanced mathematical models.

Environmental Analyst

Visy Recycling Pty
Brisbane, Australia
12.2019 - 08.2021
  • Selected and monitored consultant contracts, developed scopes of work and budgeted, scheduled and evaluated work performance.
  • Delivered daily Safety Interaction talks (SITs) to reduce the risk of incidents and injuries to less than 5 per month and ensured all energy sources were isolated and verified as Isolation Officer for Gibson Island.
  • Eliminated over 10 metric tonnes of lost aluminum and steel through maintenance analysis and regimen.

Environmental Analyst

EarthPro Unique Integrated Ltd
Port Harcourt, Nigeria
10.2016 - 11.2019
  • Evaluated and documented resources and effects for environmental elements and focused on land use, soils and water.
  • Spearheaded the environmental team and designed a plan to protect a flock of Anambra Waxbill birds from the impacts of road construction.
  • Diverted 38.4 metric tonnes of non-biodegradable waste and increased the client's revenue by providing technical expertise on the recovery of PET and aluminum.

Customer Support Analyst

Transline Recruitment Agency
Glasgow, GLG
02.2015 - 09.2016
  • Supported customers throughout incident response, management and resolution to deliver expert assistance for technical needs.
  • Implemented customer feedback analysis to identify root causes of defects and improve sales performance.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.

Education

Master of Science - Data Science

University of East London
London
09.2021 - 01.2023

Master of Science - Energy and Environmental Management

Glasgow Caledonian University
Glasgow, GLG
01.2015 - 09.2016

Bachelor of Science - Physics

Michael Okpara University of Agriculture Umudike
Nigeria
09.2007 - 11.2012

Skills

    Statistical analysis

undefined

Software

GitHub

Jupyter notebook

SQLite

Google Analytics

PyCharm

Rstudio

Timeline

Data Scientist

Omdena
09.2022 - Current

Master of Science - Data Science

University of East London
09.2021 - 01.2023

Environmental Analyst

Visy Recycling Pty
12.2019 - 08.2021

Environmental Analyst

EarthPro Unique Integrated Ltd
10.2016 - 11.2019

Customer Support Analyst

Transline Recruitment Agency
02.2015 - 09.2016

Master of Science - Energy and Environmental Management

Glasgow Caledonian University
01.2015 - 09.2016

Bachelor of Science - Physics

Michael Okpara University of Agriculture Umudike
09.2007 - 11.2012

Similar Profiles

CREATE PROFILE
Enyinnaya Benjamin Uzuegbu