Summary
Overview
Work history
Education
Skills
Timeline
Generic
Entzi Mani

Entzi Mani

Reading,United kingdom

Summary

Organised Secretary Assistant adept at streamlining office operations and improving team productivity. Skilled in managing schedules, coordinating meetings, and handling confidential information with discretion. Contributed to smoother workflow by implementing new filing system and enhancing communication between departments.

Driven and dependable professional with proficiency in organisational tasks and communication skills, excelling in managing schedules and facilitating smooth office operations. Committed to supporting executives by handling administrative duties and coordinating tasks. Will enhance productivity and contribute to well-structured work environment.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

7
7
years of professional experience
1
1
year of post-secondary education

Work history

Customer assistant

Lidl Ltd
Reading, West Berkshire
02.2023 - Current
  • Trained new cashiers, improving overall productivity levels.
  • Learnt cashier duties for smooth transaction processes.
  • Balanced cashier drawers at end of shifts and logged any discrepancies.
  • Sold cashier's checks, traveller's checks and money orders.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Maintained clean work area by discarding debris after each shift.
  • Reduced wastage by properly discarding expired or damaged goods from cellars promptly.

Barista

Lemon Bar
Petra Lesvos, Greece
06.2021 - 09.2021
  • I have work in summer season
  • Managed over 50 customer calls per day
  • cashier
  • increased sales by 5%

Insurance consultant

Babos A.E
Thessaloniki, Greece
09.2020 - 06.2021
  • Streamlined administrative processes related to premium collection and policy issuance, contributing towards organisational efficiency.
  • Built strong relationships with clients by consistently delivering exceptional service.
  • Resolved claims disputes efficiently, improving overall customer experience.
  • Negotiated competitive rates with underwriters for client benefit.
  • Adapted quickly to regulatory changes in the insurance sector; maintained compliance at all times.

Secretary assistant

Pappanikolaou Hospital
Thessaloniki , Greece
03.2018 - 03.2019
  • Managed the office database accurately, ensuring accessibility and reliability of information.
  • Managed confidential documents with utmost discretion.
  • Filed documents systematically, making retrieval easy and quick when required.
  • Resolved client queries efficiently, improving client satisfaction levels.
  • Processed incoming correspondence promptly for timely responses.
  • Maintained professional relationships with clients by providing outstanding customer service.
  • Handled telephone calls professionally, directing them appropriately for resolution of enquiries swiftly .
  • Created PowerPoint presentations, Excel spreadsheets and [Type] within timeframe constraints, ensuring consistent, high-quality standards were maintained.
  • Opened and routed business parcels and letters.

Education

Certificate of Higher Education - Business Administration

IEK AKMI
Greece
10.2018 - 07.2019

Certificate of Higher Education - Hotel Managment

Mediterranean college
Greece
09.2020 - 06.2021

Skills

  • Telephone switchboard operations
  • Interdepartmental liaison
  • Office etiquette
  • Discretion with sensitive information
  • Microsoft Excel
  • Invoice processing
  • Office procedure management
  • Microsoft Word
  • Microsoft Teams
  • Contract drafting
  • Documentation control
  • Mail sorting and distribution
  • Travel arrangements

Timeline

Customer assistant

Lidl Ltd
02.2023 - Current

Barista

Lemon Bar
06.2021 - 09.2021

Insurance consultant

Babos A.E
09.2020 - 06.2021

Certificate of Higher Education - Hotel Managment

Mediterranean college
09.2020 - 06.2021

Certificate of Higher Education - Business Administration

IEK AKMI
10.2018 - 07.2019

Secretary assistant

Pappanikolaou Hospital
03.2018 - 03.2019
Entzi Mani