Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

ENIOLA YEWANDE OGUNLEYE

Southampton,England

Summary

An adaptable, enthusiastic, and driven individual with proven ability to manage tasks and communicate effectively. My experience over the years from my various job role as an administrator demonstrates strong organisational skills and proficiency in following procedures and processes correctly while using own initiative to solve problems effectively.


Ability to remain committed to maintaining excellent time management under pressure and the flexibility to assist when needed, ensuring good customer relations through effective operations and coordination, and excellent ICT skills with good knowledge of Microsoft Office demonstrates my preparedness to contribute to operational efficiency and support team success in the Customer Care Officer role.

Overview

5
5
years of professional experience
2026
2026
years of post-secondary education

Work history

Work Control Administrator

M Group Telecom
Southampton, United Kingdom
09.2023 - 07.2025

As a Work Control Administrator, my core duties include but not limited to

  • Day-to-day coordination of work order between clients, contractors and senior management. This requires great attention to detail in order to facilitate workflow.
  • Provide support to both the onshore and offshore team, ensuring consistent and timely flow of information.
  • Liaise between departments, manage internal and external communication, while ensuring a clear flow of information.
  • Working closely with the operations team to meet client agreed targets.
  • Working closely with senior management and operation manager to Identify operational challenges and to develop solutions that improved that enhanced work flow and time efficiency.
  • Provide training to new starters, ensuring procedures are carried out in line with company compliance requirements.
  • Enhanced team productivity for better project completion rates through effective schedule management.
  • Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
  • Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.

Lunchtime Assistant

Ludlow Junior School
Southampton, United Kingdom
12.2022 - 09.2023
  • Supervise an average of 500 children as part of a team during their lunchtime hour and ensure that they are safe and well looked after.
  • Encourage positive behaviour during the lunch period by engaging children in playground games and other activities ensuring that they can also develop strong relationships with each other.
  • Responsible for conducting risk assessments, responding to, and effectively handling situations that arise during the lunch period, for example, any behavioural issues.
  • Ensuring that lunchtimes are a happy time for all involved and managing any issues in a positive and thoughtful way.
  • Fostered a positive dining environment with friendly interaction.
  • Communicated effectively with colleagues, fostering team unity.
  • Participated in staff meetings to improve overall service delivery.

Personal Assistance/Administrator

NHS Arden & GEM
Southampton, United Kingdom
07.2020 - 12.2022
  • Organising, managing, and prioritise diary appointments, re-arranging appointments as necessary, to take account of more urgent meetings/commitments as they arise.
  • Arrange meetings, liaising with stakeholders as appropriate to set a mutually convenient time/date. This may include the booking/arranging of a suitable venue, and refreshments.
  • Verify and validate information received ensuring it is fit for purpose, meets stakeholder requirements and circulated to the relevant individuals in good time.
  • Attend meetings and taking minutes/notes as required, initiating action on identified issues, as appropriate, and ensure that these are produced in-line with the agreed format and distributed as necessary.
  • Organise/plan events with different organisations and stakeholders, which may include the preparation of agendas and other documents.
  • Managing personal and group emails, responding efficiently and promptly to queries, either by telephone or email, and ensuring that appropriate priority is given to urgent enquiries/matters.

Education

Care Certificate Standard Number 14 - Handling Information

Caredemy

NVQ Level 2 and 3 -

City College
09.2015 - 07.2017

GCSE or equivalent - WASSCE

Omobola Secondary School
2002 - 2005

Skills

  • Excellent verbal and written communication skills
  • Excellent Telephone etiquette
  • Caring and responsible attitude
  • Team Working, patient, and tactful
  • Excellent attention to detail
  • Highly organised
  • Ability to follow instructions accurately
  • Use own initiative
  • Problem-Solving Abilities
  • Ability to work under pressure
  • Excellent ICT skills
  • Good knowledge of Microsoft office
  • Excellent time efficiency
  • Flexibility to help when needed
  • Good customer relations

Languages

English
Native
Korean
Elementary

References

References available upon request.

Timeline

Work Control Administrator

M Group Telecom
09.2023 - 07.2025

Lunchtime Assistant

Ludlow Junior School
12.2022 - 09.2023

Personal Assistance/Administrator

NHS Arden & GEM
07.2020 - 12.2022

NVQ Level 2 and 3 -

City College
09.2015 - 07.2017

Care Certificate Standard Number 14 - Handling Information

Caredemy

GCSE or equivalent - WASSCE

Omobola Secondary School
2002 - 2005
ENIOLA YEWANDE OGUNLEYE