Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Websites
Work Preference
Work Availability
Languages
Software
Timeline
Generic
Enifome Omagbemi

Enifome Omagbemi

Lekki

Summary

Strategic-thinking professional with several years of experience building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive and self-motivated with expertise in expanding network connections and introducing products. Well-versed in educating clients, implementing pricing strategies, and driving territory development.

Overview

11
11
years of professional experience

Work History

Business Development Executive

ovenfreshfoods & Bakery Services
Lekki
01.2018 - 08.2023
  • Identified areas of improvement within existing processes to optimize performance outcomes.
  • Maintained a database of contacts from prospective clients for future follow-ups.
  • Developed growth plans by identifying key clients, key targets, and priority service lines.
  • Recruited, hired and trained new hires to optimize profitability.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

Customer Support Coordinator

ovenfreshfoods & Bakery Services
Port Harcourt
01.2013 - 12.2017
  • Provided timely responses to customer emails and phone calls.
  • Managed customer accounts by tracking order history and payment information.
  • Responded to escalated customer issues promptly.
  • Participated in weekly team meetings to discuss progress, challenges and strategies for improvement.
  • Performed basic troubleshooting steps to resolve customer problems quickly.
  • Assisted customers with product inquiries, technical support and other customer service related issues.
  • Elevated customer satisfaction ratings by troubleshooting and resolving issues efficiently.

Education

Certificate of Completion - Power BI

EntryLevel
08-2024

Certificate of Completion - IT Skills

Digital Witch Support Community
08-2024

Certificate of Completion - Data Analysis

EntryLevel
03-2024

Bachelor of Science - Chemistry

Delta State University
Delta State, Nigeria
07-1997

Skills

  • Team Leadership
  • Customer Service
  • Analytics
  • Sales expertise
  • Relationship building and management
  • Excellent communicator
  • Database Management
  • Office Administration
  • Workflow Optimization
  • Data Entry
  • Excel spreadsheets
  • Time Management

Accomplishments

  • Teamleader Badge (EntryLevel)
  • Critical Leader Badge (EntryLevel)
  • On-time badge (EntryLevel)

Affiliations

  • Lead the Follow-up Team at my church, welcoming guests and fostering meaningful connections.
  • Acquaint new visitors with church programs and provide support to encourage return visits.
  • Passionate about teaching and sharing my knowledge of creating healthy meals and smoothies.
  • Inspire others to embrace nutritious and enjoyable lifestyles through education on wellness.

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home option

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native language

Software

HUBSPOT

GOOGLE WORKSPACE

SLACK

TRELLO

FRESHDESK

Timeline

Business Development Executive

ovenfreshfoods & Bakery Services
01.2018 - 08.2023

Customer Support Coordinator

ovenfreshfoods & Bakery Services
01.2013 - 12.2017

Certificate of Completion - Power BI

EntryLevel

Certificate of Completion - IT Skills

Digital Witch Support Community

Certificate of Completion - Data Analysis

EntryLevel

Bachelor of Science - Chemistry

Delta State University

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Enifome Omagbemi