Summary
Overview
Work History
Education
Skills
Timeline
Generic
ENDURANCE KINGSLEY ZAKANA

ENDURANCE KINGSLEY ZAKANA

Calabar,Nigeria

Summary

Dynamic and results-driven Social Worker with over 8 years of extensive experience in providing compassionate care, advocacy, and support to children, young people, adults, and the elderly across diverse settings. Adept at case management, crisis intervention, safeguarding, and mental health support, with a proven track record of improving the lives of vulnerable individuals through holistic and person-centered approaches .Highly skilled in developing and implementing tailored intervention plans, liaising with multi-disciplinary teams, and ensuring compliance with social welfare policies and safeguarding regulations. Experienced in advocacy, counseling, trauma-informed care, and capacity-building, ensuring individuals receive the resources and support needed to enhance their well-being and independence.

Passionate about social justice, community empowerment, and policy reform, with a strong ability to navigate complex social systems, manage high caseloads, and deliver sustainable solutions to pressing social issues. A dedicated professional committed to fostering safe, inclusive, and supportive environments that promote resilience, dignity, and long-term positive change.

Overview

8
8
years of professional experience
17
17
years of post-secondary education

Work History

Social Worker

School Of Basic Studies University, Uyo Akwa Ibom
01.2020 - Current

Responsibilities:

• Provided counseling and emotional support to students experiencing academic stress, family issues, and social difficulties.

• Developed early intervention programs for students at risk of dropping out or engaging in harmful behaviors.

• Conducted group therapy sessions on self-esteem building, conflict resolution, and substance abuse prevention.

• Advocated for students’ welfare by collaborating with school administrators, parents, and external agencies.

• Handled emergency crisis cases, including suicide prevention and domestic abuse referrals.

• Provided comprehensive care coordination for elderly individuals facing social isolation and health challenges.

• Assisted older adults in accessing healthcare services, financial aid, and social programs.

• Organized support groups and recreational activities to enhance social interaction and well-being.

• Worked with individuals with disabilities, ensuring they had tailored care plans and assistive services.

Achievements:

  • Advised families on available resources and services, enabling informed decision-making regarding care options.
  • Led team meetings in order to foster a collaborative working environment amongst colleagues whilst sharing key updates about ongoing cases.
  • Ensured child safety by conducting regular home visits and risk assessments.
  • Conducted thorough assessments of client socio-economic status which helped tailor more effective aid interventions.

• Launched an elderly support initiative, increasing access to social

• Reduced student dropout rates by 25% through targeted intervention programs and counseling support.

• Designed and implemented mental health awareness workshops, benefiting over 1,000 students in coping with stress and anxiety.

• Established a peer support network, enabling students to access emotional and social support from trained mentors.

• Successfully mediated family conflicts, helping students reconcile with their guardians and improve their home environments.

services for over 150 seniors.

• Developed a home visit program, ensuring isolated elderly individuals received consistent care and companionship.

• Partnered with healthcare providers to introduce mobile medical check-ups, improving seniors’ health outcomes.

Social worker

Christian Heritage Care Home
01.2017 - 12.2019

Responsibilities:

• Provided case management and direct support to children, young people, adults, and the elderly, ensuring their emotional, physical, and psychological well-being.

• Conducted risk assessments and developed individualized care plans to address the unique needs of vulnerable individuals.

• Led trauma-informed counseling sessions for children and young people affected by abuse, neglect, and family breakdowns.

• Coordinated with healthcare providers, legal professionals, and community organizations to provide holistic support services.

• Trained and mentored junior social workers and care staff on best practices in child protection, elderly care, and mental health support.

Achievements:

• Successfully reintegrated over 50 children and young people into family or foster care through structured rehabilitation programs.

• Established a community outreach program that provided education and life skills training to over 200 at-risk youths.

• Implemented a mental health support system within the care home, reducing cases of depression and anxiety among residents.

• Improved elderly care services, introducing structured recreational and therapeutic activities that enhanced their quality of life.

Education

SSC Examination -

COMMUNITY SCONDARY COMMERICAL SCHOOL
01.2000 - 01.2007

First School Leaving Certificate -

ST. FRANCIS PRMARY SCHOOL
01.1994 - 01.2000

B.Sc. - Professional Development

UNIVERSITY OF CALABAR
Calabar, Cross River State
01.2011 - 01.2015

Skills

1 Case Management & Assessment

Conducting thorough risk assessments and developing individualized care plans

Managing high caseloads while ensuring quality service delivery

Coordinating multi-disciplinary interventions for holistic client support

2 Counseling & Emotional Support

Providing trauma-informed counseling for children, youth, adults, and the elderly

Supporting individuals dealing with mental health challenges, abuse, or trauma

Facilitating group therapy sessions on conflict resolution, self-esteem, and rehabilitation

3 Child & Adult Safeguarding

Implementing and enforcing child protection policies and safeguarding procedures

Preventing and responding to cases of abuse, neglect, or exploitation

Collaborating with authorities, law enforcement, and social service agencies

4 Crisis Intervention & Conflict Resolution

Handling emergency cases, including domestic violence, homelessness, and substance abuse

Mediating family conflicts and advocating for vulnerable individuals

Developing early intervention strategies to prevent long-term social issues

5 Advocacy & Community Engagement

Championing human rights and social justice for marginalized populations

Connecting individuals to healthcare, legal aid, financial assistance, and educational resources

Establishing and managing support groups, outreach programs, and awareness campaigns

6 Elderly & Disability Support

Providing tailored care and support for older adults and people with disabilities

Coordinating access to medical care, home assistance, and social programs

Encouraging independence through skills training and therapy programs

7 Report Writing & Documentation

Maintaining accurate case files, incident reports, and legal documentation

Preparing detailed assessments for court cases, funding applications, and policy development

Ensuring compliance with government regulations and organizational policies

8 Multi-Agency Collaboration

Working closely with health professionals, educators, legal teams, and NGOs

Ensuring a coordinated approach to client care and intervention strategies

Building relationships with government agencies to influence policy and reform

9 Communication & Interpersonal Skills

Engaging effectively with clients from diverse backgrounds and cultures

Using active listening and empathy to build trust and rapport

Delivering public presentations, training sessions, and community workshops

10 Program Development & Implementation

Designing and executing social programs, workshops, and training sessions

Identifying gaps in service provision and implementing effective solutions

Monitoring and evaluating programs to ensure measurable impact

Timeline

Social Worker

School Of Basic Studies University, Uyo Akwa Ibom
01.2020 - Current

Social worker

Christian Heritage Care Home
01.2017 - 12.2019

B.Sc. - Professional Development

UNIVERSITY OF CALABAR
01.2011 - 01.2015

SSC Examination -

COMMUNITY SCONDARY COMMERICAL SCHOOL
01.2000 - 01.2007

First School Leaving Certificate -

ST. FRANCIS PRMARY SCHOOL
01.1994 - 01.2000
ENDURANCE KINGSLEY ZAKANA