- Photography
Endi Longshaw
Unsworth,Lancashire
Summary
Aspiring professional with a focus on Psychology field, equipped with skills in effective communication and pressure handling. Committed to advancing knowledge in psychology while bringing previous experience and a collaborative spirit to the future journey.
Overview
9
9
years of professional experience
Work History
Customer Service Advisor
BookingGo
Manchester
07.2018 - 12.2020
- Managed inbound customer service calls and emails, assisted customers with their bookings and efficiently resolved queries to uphold satisfaction levels.
Security Ambassador
Manchester Airport Group
Manchester
01.2018 - 06.2018
- Collaborated with team members to ensure efficient operations at the airport's first point of security checks for passengers.
Waitress/Head Waitress
Hospitality Industry
Manchester
08.2011 - 12.2017
- Provided friendly and efficient service across multiple establishments, enhancing customer experience by engaging each guest with a sincere, positive, and enthusiastic attitude.
Education
Bachelor of Science - Applied And Clinical Psychology
Anglia Ruskin University
Cambridge2029
A-Levels -
Auces Secondary School
Auce, Latvia2011
Skills
- Customer service
- Team collaboration
- Effective communication
- Problem-solving
- Pressure handling
- Customer advocacy
Interests
Timeline
Customer Service Advisor
BookingGo
07.2018 - 12.2020
Security Ambassador
Manchester Airport Group
01.2018 - 06.2018
Waitress/Head Waitress
Hospitality Industry
08.2011 - 12.2017
Bachelor of Science - Applied And Clinical Psychology
Anglia Ruskin University
A-Levels -
Auces Secondary School