EMWANTA OKUNGBOWA
Greater Manchester
Summary
Motivated and reliable individual with proven experience in customer service, retail, and hospitality. Skilled in assisting customers, handling transactions, and maintaining store presentation in fast-paced environments. Strong communication and interpersonal abilities with a track record of working effectively both independently and as part of a team. Seeking a Retail or Sales Assistant role to build on my experience and contribute to excellent customer experiences.
Overview
3
3
years of professional experience
Work history
Crew Member
McDonald’s,
Royton, Oldham
11.2023 - Current
- Delivered excellent customer service in a high-pressure environment.
- Handled cash transactions accurately using tills and self-checkout systems.
- Supported stock rotation and maintained food safety standards.
- Worked collaboratively to meet sales targets and service goals.
Volunteer sales assistant
Tees Cake
11.2022 - 06.2023
- Assisted customers with purchases, providing product knowledge and recommendations.
- Resolved customer enquiries and complaints in a professional manner.
- Maintained shop floor presentation and restocked items to maximise sales.
- Processed payments and managed point-of-sale transactions.
Education
WAEC/GCSEs -
Jomal School
Lagos/Nigeria 04.2001 -
BTEC - Law -level 2
Oldham College
04.2001 -
BTEC - Health and Social Care - Level 2
Oldham College
OldhamSkills
- Customer service and sales support
- Cash handling and till operation
- Communication and interpersonal skills
- Stock replenishment and store presentation
- Teamwork and reliability
- Ability to work under pressure
- Time management and organisation
References
References available upon request.
Additional info
- Permanent rights to work - Yes
Achievements
- Class Representative demonstrating leadership and responsibility
- Bronze Race Medalist
- Recognised for excellent communication and teamwork
- Involved in spreading positive awareness initiatives
Timeline
Crew Member
McDonald’s,
11.2023 - Current
Volunteer sales assistant
Tees Cake
11.2022 - 06.2023
WAEC/GCSEs -
Jomal School
04.2001 -
BTEC - Law -level 2
Oldham College
04.2001 -
BTEC - Health and Social Care - Level 2
Oldham College
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