Dedicated Health and Social Care professional with NVQ Level 5 and proven leadership capability within residential and community care settings. Currently working as Support Worker and Acting Team Lead, supporting daily service operations including medication audits, care planning, staff handovers, safeguarding, and family liaison. Experienced in supporting individuals with complex needs while promoting independence, dignity, and positive outcomes. Committed to leading by example and maintaining high standards of person-centred care.
Overview
4
4
years of professional experience
Work History
Support Worker / Acting Team Lead
Figbury Lodge
Bournemouth
01.2023 - Current
Support daily management in the absence of senior staff
Lead structured shift handovers and maintain accurate documentation
Assist with medication counts, ordering and audits
Support induction of new staff and promote best practice
Develop and review care plans in partnership with senior staff
Liaise with families and healthcare professionals
Monitor safeguarding concerns and escalate appropriately
Promote independence and dignity for residents
Community Support Worker
A1 Care
Dorset
01.2023 - 01.2024
Administered and ordered medication in line with policy
Created and updated person-centred care plans
Provided detailed reporting on health and behavioural changes
Promoted independence within community settings
Care Assistant
Eilat Nursing Home (Accomplish Group)
Bournemouth
01.2022 - 01.2023
Delivered personal care including washing, dressing and mobility support
Encouraged social engagement and participation
Maintained high standards of dignity and compassionate care
Education
Skills
Team supervision and shift coordination
Care plan development and review
Medication management and stock checks
Safeguarding and incident reporting
Infection prevention and control
Supporting audits and compliance
Electronic care systems (KareInn, Nourish)
Multi-disciplinary communication
Budget monitoring (basic Excel)
Moving and Handling (Hoists and Stand Aids)
Custom Section
Produced virtual anniversary feature to enhance resident engagement
Organised clothing donations for residents without family support
Contributed PPE donations to strengthen infection control practices