Emre ÇELİKER

• Engaged in first-level support for customers requiring routine support and troubleshooting.
• Scheduled service calls according to customer location and urgency of need
• Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
• Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues
• Tested and checked performance of hardware and software programs.
• Process measurement and process control solution support given for Oil & Gas , Petrochemical (Refinery , Power Plants , Industrial Facilities) and production facilities. Currently giving service support for Tank Gauging System and all types of field instruments at SOCAR TR.'s STAR Refinery, PETKIM and STAR Storage.
• More than 1000 problems solved in 4 years
• During this process, specialized trainings were received at company's relevant centers abroad :

Emerson Sweden : Rosemount Tank Gauging Training ( Inventory Management - Level Gauges )
Emerson Netherlands : Flow Training ( Flowmeters )

• Technical support given for designing of Electrical & Instrumentation and automation project designers at project phase.
• All electrical and instrumentation equipment was
  determined, technical suitability and selection were made, and order lists were created.
• Supplier negotiations and order follow-ups were held. During field phase, team setup and guidance were made, ensuring that work was completed within planned time and budget.
• All electrical and instrument erections and commissioning were done after installation phase at site.
• Handovers were made to customer after all tests and commissioning works were completed. 8 Rankine Cycle GEPP projects were completed and two of them was turnkey projects including civil and mechanic works.

• Technical control of grounding and cathodic protection projects was carried out.
• As accredited , grounding and cathodic protection conformity measurements were made in field and evaluation report was presented to customers.
• More than 15 cities visited for electrical conformity checks and measurements.
• Supported commissioning activities by providing technical expertise during start-up and initial operation phases of new installations or upgrades
• Accreditation certificate was obtained and company's measurement and control work increased by 30%.
• Trainings and certificates received during this period are as follows:

- Grounding and Lightning Protection in Electrical Facilities

- Control of Electrical Internal Facilities
- High Voltage Operating
- Cathodic Protection