Summary
Overview
Work history
Education
Skills
Timeline
Generic

Emmy Diggins

Henham,Essex

Summary

With a friendly and outgoing approach, I am eager to apply previous knowledge and gain practical experience. I am experienced working in a team environment and enjoy challenges. I am honest, punctual and have a willingness to learn new things.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work history

Part-Time Gym Supervisor

Vision Fitness
Henham, Essex
2024.06 - Current
  • Managed the Reception to provide first point of contact for members, guests & walk in enquiries
  • Managed membership enquiries with prompt, helpful responses.
  • Responded quickly to incidents or emergencies, prioritising member wellbeing above all else
  • Monitored gym facilities constantly, maintaining safe environment for all users
  • Handled cash transactions and online payments using POS software
  • Improved customer satisfaction with professional, friendly service

Waitress

The Crown
Little Walden, Essex
2023.01 - 2024.05

Part-time role as a waitress serving meals and drinks in a busy village pub

Key responsibilities:

  • Warmly greeted guests upon arrival to create welcoming atmosphere
  • Informed guests of daily and weekly specials
  • Took care to understand any special dietary requirements and make recommendations where appropriate
  • Maintained clean and organised dining area for customer comfort
  • Improved customer satisfaction by providing efficient and friendly service

Customer Service Assistant

John Lewis Partnership
Cambridge, Cambridgeshire
2023.07 - 2023.07

Work Experience week with a market leading company, providing exposure to all areas of retail at a large department store.

Key Responsibilities:

  • Assisted customers with product inquiries for enhanced shopping experience
  • Prepared merchandise for display, creating appealing product presentations
  • Ensured high levels of orderliness and presentation on the shop floor
  • Monitored stock levels for timely replenishment

Education

A-Levels - A-Levels

Saffron Walden County High School
Saffron Walden, Essex
2024.09 -

GCSEs - GCSEs

Saffron Walden County High School
Saffron Walden, Essex
2022.09 - 2024.06

Skills

  • Friendly and welcoming personality
  • Integrity and ethics
  • Faultless customer service
  • Attention to detail

Timeline

A-Levels - A-Levels

Saffron Walden County High School
2024.09 -

Part-Time Gym Supervisor

Vision Fitness
2024.06 - Current

Customer Service Assistant

John Lewis Partnership
2023.07 - 2023.07

Waitress

The Crown
2023.01 - 2024.05

GCSEs - GCSEs

Saffron Walden County High School
2022.09 - 2024.06
Emmy Diggins