Emmie Tam-Im
Watford,Hertfordshire
Summary
Compassionate and reliable recent graduate with a desire to provide support to students with special educational needs. Known for being a positive worker with a nurturing and patient attitude that builds strong relationships and rapport with both students and staff. Enhanced DBS certified for the role of SEN teaching assistant eagerly looking to start a career building upon former volunteering experience in the classroom.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Sales Assistant
Card Factory
Watford, Hertfordshire
2022.05 - Current
- Serving 100s of customers per shift, keeping calm in hectic environments.
- Handled conflict and high pressure situations with rational positivity, reinforcing pleasant interactions to keep things running smoothly.
- Efficient and quick working to ensure that stock is full at all times.
- Remaining knowledgeable on stock and promotions to make sure that customers are getting positive experiences.
- Built positive relationships with customers to make sure that they leave satisfied, and remembering regular customers to make them feel noticed and appreciated.
- Processed cash and card transactions with minimal error with money handling.
Volunteer
Cancer Research UK
Watford, Hertfordshire
2021.07 - 2021.09
- Took in and handled donations, processing and cleaning them to be displayed in the charity shop.
- Encouraging customers to engage with the charity and pushed for donations.
- Provided input on fundraising events to managers.
Volunteer teaching assistant
Holy Rood Catholic Primary School
Watford, Hertfordshire
2019.09 - 2020.03
- Provided support to class teacher by engaging with students and making rounds around the classroom to see if anyone needed help.
- Break and lunch time duty.
- Helped students and discussed their learning needs with them.
- Sat down with and helped students 1 on 1 if extra support during lessons was needed.
- Kept a positive attitude in the classroom and helped in managing any conflict.
- Assisted in handing out lesson materials and plans.
Education
Bachelor of Arts - Sociology
University of Leicester
Leicester 2021.09 - 2024.07
A-Levels - Sociology, English Literature and Graphic Design
St Michaels Catholic High School
Garston 2019.09 - 2021.07
GCSEs -
St Michaels Catholic High School
Garston 2014.09 - 2019.07
Skills
- Enhanced DBS check successful
- Positive attitude and work ethic
- Conflict management
- Child protection and safeguarding guidelines
- Building rapport and strong relationships
- Empathy
- SEN knowledge
- Patience and understanding
- Communication skills
Certification
- Safeguarding for Teachers and Staff training - CandidateGo 2026
- Introduction to SEND training - CandidateGo 2026
- Anti-radicalisation & 'Prevent' - Awareness Training for Schools - CandidateGo 2026
- Keeping Children Safe in Education 2025 (KCSIE) - CandidateGo 2026
References
References available upon request.
Timeline
Sales Assistant
Card Factory
2022.05 - Current
Bachelor of Arts - Sociology
University of Leicester
2021.09 - 2024.07
Volunteer
Cancer Research UK
2021.07 - 2021.09
Volunteer teaching assistant
Holy Rood Catholic Primary School
2019.09 - 2020.03
A-Levels - Sociology, English Literature and Graphic Design
St Michaels Catholic High School
2019.09 - 2021.07
GCSEs -
St Michaels Catholic High School
2014.09 - 2019.07