Emma Woods
Brighton,East Sussex
Summary
Dedicated healthcare professional with expertise in maintaining cleanliness and safety in healthcare and retirement home settings, prioritising infection control and patient confidentiality. Collaborates effectively with healthcare teams to support residents while coordinating tasks and enhancing customer service. Committed to improving patient interaction and mental health support.
Overview
9
9
years of professional experience
Work History
Housekeeper — Theatre Department
Nuffield Health Private Hospital
Brighton
05.2020 - 01.2022
- Adhered to strict infection control and health and safety procedures to maintain hygiene standards.
- Maintained high standards of cleanliness in clinical spaces.
- Ensured cleanliness and safety in theatre areas of a private healthcare environment.
- Collaborated with healthcare professionals, upholding patient privacy and confidentiality.
- Used care, attention to detail, and professionalism in a sensitive hospital setting.
- Followed instructions carefully and worked as part of a wider hospital team.
- Developed awareness of the importance of dignity, safety, and calm communication in healthcare environments.
Cleaning / Support Role
FirstPort Retirement
Byfleet, Surrey
10.2014 - 02.2015
- Maintained high standards of cleanliness in communal areas to enhance resident comfort.
- Supported cleanliness, safety, and comfort for older residents in retirement home environment.
- Supported a pleasant, safe, and welcoming environment for residents and visitors.
- Interacted respectfully with older adults to create a supportive environment for residents with diverse needs.
- Followed workplace health and safety procedures.
- Built experience working in an environment where patience, reliability, and kindness were important.
Cleaning / Housekeeping / Kitchen Assistant / Beauty and Massage Therapy roles
Various employers
Guildford, Surrey
09.2012 - 07.2014
- Assisted with daily practical support tasks, ensuring hygiene and organisation in various settings.
- Used a caring and professional approach when working with clients and members of the public.
- Enhanced customer service and communication skills through direct interactions with clients.
- Coordinated tasks autonomously and collaboratively within a team environment.
- Gained confidence collaborating with diverse individuals in various settings.
Education
BA Hons - Psychology
University of Sussex
Brighton01-2027
Access - Health and Health Sciences
Brighton City Metropolitan College
Brighton01-2022
BTEC Level 1 Award - Health and Social Care
Brighton City Metropolitan College
Brighton01-2020
Skills
- Infection control
- Health and safety
- Healthcare experience
- Patient care
- Patient interaction
- Confidentiality
- Attention to detail
- Time management
- Task coordination
- Teamwork
- Team collaboration
- Communication skills
- Reliability
- Mental health support
Timeline
Housekeeper — Theatre Department
Nuffield Health Private Hospital
05.2020 - 01.2022
Cleaning / Support Role
FirstPort Retirement
10.2014 - 02.2015
Cleaning / Housekeeping / Kitchen Assistant / Beauty and Massage Therapy roles
Various employers
09.2012 - 07.2014
BA Hons - Psychology
University of Sussex
Access - Health and Health Sciences
Brighton City Metropolitan College
BTEC Level 1 Award - Health and Social Care
Brighton City Metropolitan College