A seasoned Business Data Analyst known for delivering exceptional customer service across diverse stakeholder groups, including clients, employees, managers, and HR peers. Proficient in HR Management Information Data Reporting, specializing in comprehensive analysis of headcount, turnover, recruitment, diversity, and other key metrics. Demonstrated success in optimizing workflows and consistently meeting project deadlines.
Overview
10
10
years of professional experience
Work History
HR Insight Analyst
Whitbread Plc
Dunstable
04.2024 - Current
Managed and coordinated HR data reports, ensuring accuracy and timeliness for key stakeholders
Developed and managed dashboard reporting systems to monitor key metrics
Addressed ad-hoc insights requests and queries efficiently
Implemented data protection policies to safeguard Whitbread's data
Continuously reviewed and enhanced data management processes
Conducted insightful analysis to support HR functions, including senior leadership and centers of expertise.
Customer Insight Analyst
OBIsonic UK Limited
11.2014 - Current
Collect, organize, and analyze customer data from different sources to identify trends and patterns
Develop actionable insights by interpreting data
Identify customer preferences, behaviors, and pain points
Uncover opportunities for improving products, services, and processes
Translate complex data into actionable recommendations.
HR Data Support Analyst
GB Rail Freight
Peterborough
05.2023 - 01.2024
Prepare a schedule of routine reports by engaging with key stakeholders, understanding their requirements, and delivering on time without prompting
Developed and managed people reporting dashboard requirements via Power BI for the HR team and Exec, including employee data, headcount reporting, HR KPIs, monthly and annual reports, diversity reporting, organizational structures, etc
Support HR Advisors/HRBPs in developing Management Information tailored to their specific business areas
Ensuring data accuracy by collaborating with the HRBP's to update any gaps identified in the data for accurate analysis and insights
Provide system support, grant system access, and resolving user inquiries promptly
Developing accurate monthly people Dashboard and Management Information pack presented to the Exec Team/ CEO.
People Data Analyst
UK Health Security Agency
London
09.2021 - 02.2023
Conducted data mapping and manipulation from diverse sources, yielding valuable insights into workforce dynamics
Analysed multiple data streams to unveil patterns and correlations
Collaborated with stakeholders to comprehend and outline business requirements, developing tailored products or solutions for effective workforce management
Investigated workforce issues using various analytical tools, identifying trends and opportunities for improvement
Served as a Subject Matter Specialist within the People Group, offering guidance on the utilization and presentation of people datasets to other teams as needed
Played a key role in the migration from the old HRIS (ESR) to the new HRIS (MaPS), coordinating with internal and external stakeholders to ensure smooth scheduling
Assisted in implementing and testing HRIS changes, contributing to system development, and ensuring seamless data migration.
NHS Test & Trace Advisor
Novacroft
Northampton
11.2020 - 09.2021
Collected and updated COVID-19 data from contacts / confirmed cases and ensured accurate data entry into the NHS database
Provided isolation guidance to citizens and offered necessary signposting
Maintained and updated patient notes, ensuring accuracy and confidentiality.
HR MI Analyst
Barclays Plc
Northampton
02.2019 - 08.2020
Managed daily, weekly, monthly, quarterly, and annual HR reporting
Collaborated with stakeholders and HRBPs to gather and understand MI requirements
Supported key projects and ongoing improvements, while ensuring compliance through process and documentation reviews
Support migration of HR reports from old software to the new system
Liaised with internal and external parties to ensure proper scheduling.
MI Business Analyst
Barclays Plc
Northampton
04.2015 - 02.2019
Developed and managed operational reports for the business
Met FCA/Business requirements through BAU and ad hoc tasks
Produced daily, weekly, and monthly reports at individual and departmental levels and amending SQL Scripts were required
Automate reports with VBA/ Macros to streamline BAU reporting
Analyzed and tracked data to prepare forecasts and identify trends.
Education
Master of Science - Environmental Management
University of Northampton
Jan 2013
Agric. B. Tech - Agric. Economics & Extension
Abubakar Tafawa Balewa University (ATBU)
Bauchi State
Aug 2008
Skills
Experience in Basic SQL scripting
Proficient in using Microsoft applications such as Excel, Outlook, SharePoint, Power Automate, and Access Database
Experience with various HRIS software and suppliers including SAP Ad hoc query, ESR, MaPS, Select HR, Crystal Report, Resource Link, Power BI, QlikView, Teradata, Tableau, and Business Objects Web Intelligence Designer
Strong organizational, analytical, and problem-solving skills
Ability to translate complex data into Management Information
Exceptional oral and written communication skills
Results-oriented, detail-oriented, flexible, and efficient team player
Timeline
HR Insight Analyst
Whitbread Plc
04.2024 - Current
HR Data Support Analyst
GB Rail Freight
05.2023 - 01.2024
People Data Analyst
UK Health Security Agency
09.2021 - 02.2023
NHS Test & Trace Advisor
Novacroft
11.2020 - 09.2021
HR MI Analyst
Barclays Plc
02.2019 - 08.2020
MI Business Analyst
Barclays Plc
04.2015 - 02.2019
Customer Insight Analyst
OBIsonic UK Limited
11.2014 - Current
Master of Science - Environmental Management
University of Northampton
Agric. B. Tech - Agric. Economics & Extension
Abubakar Tafawa Balewa University (ATBU)
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