Experienced and empathetic caregiver, organized, methodical, proactive, and with a good eye for detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CARE AND SUPPORT WORKER
Prompthealthcare staffing
02.2023 - Current
Supported with providing care and support to client in regulated services such as personal care, continence and catheter care management and in line with the individual's care plan
Supporting with safe administration of oral and tropical medication as prescribed
Efficient use of equipment in clients home and supporting with safe transfer following training on moving and handling competencies
Supporting with managing and maintaining nutritional and hydration needs of clients as required
Maintaining accurate records and details of task completed within a call visit
Liaising with my line manager/ office as required on the constantly changing of care needs of client
Collaborating with member of multidisciplinary team to provide services that are person centred
Safely support clients on community visits, appointments and outings
To Operate in line with care standards act, POVA, Employment Agency Act, Data Protection Act, Equal Opportunities Act specifically adhering to the Race Relation Act 1976, the Sex Discrimination Act 1995, The Rehabilitation Of Offenders Act 1974, The Sexual Orientation Act 2003, the Religious Belief Act 2003, Equal Pay Act 1970, and the Working Time Regulation Act 1998
BILL PAYMENT OFFICER(CASHIER)
Easypaybills International
08.2020 - 01.2023
Supporting customers with their bill payment and issuing receipt after payment
Processing of customer payment using cheques
Processing of customer payment using POS machine
Liaising with customer service to resolve customers complaints
Writing of report at the end of every work day on a cash analysis form and ensured all transactions are balanced
DATA CAPTURING OFFICER
Portharcourt Electricity distribution company
04.2016 - 04.2020
Maintained integrity of records with rigorous quality control checks
Collaborated with IT department to resolve technical issues impacting daily operations swiftly
Streamlined data entry process by implementing effective filing systems
Safeguarded confidential documents by adhering to industry-standard security practices
Captured large volumes of data accurately under tight deadlines, contributing significantly towards meeting project timelines
Education
B.Eng - Mechanical Engineering
Delta State University Abraka
02.2014
Skills
Excellent communication skills, both written and Verbal
Patient, compassionate and maintain professionalism
Supportive and always happy to help where possible
'Goes over and beyond' in everything done
Has a natural Positive outlook and a great problem solver
Ability to remain calm under pressure
Has keen eye for details with the ability to maintain accurate records
Able to build and foster effective working relationship with clients, their families, staffs and other care professionals
Ability to positively influence and encourage others
An excellent team player
Certification
Training Completed With Dates
Care Certificate 5 days induction programme February 2023
Oliver MacGowan LD and Autism part 1 April 2023
Oliver MacGowan Mandatory training on and Autism Tier 2 October 2024
Data Security and Protection April 2024
Mental Health Awareness Workshop July 2024
Moving and Handling August 2024
Virtual Dementia tour February 2024
Working in a person centred way December 2023
Wound Dressing January 2024
Working with people with parkinson February 2024
End of Life Care December 2023
Working with People with Epilepsy February 2024
Delirium Awareness February 2024
MCA/DOLs February 2024
Medication administration February 2024
Training Courses Completed- Grey Matter Learning Platform July 2024
Bursar/Accounts Receivable at Staffing Agency- Creative Financial Staffing— University of HartfordBursar/Accounts Receivable at Staffing Agency- Creative Financial Staffing— University of Hartford
Apprentice Electrician through to Void/RR Manager at SCS / HIS / Connaught / Lovell / MD GroupApprentice Electrician through to Void/RR Manager at SCS / HIS / Connaught / Lovell / MD Group