Motivated Cost Accountant with 4 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Crew Trainer (Leadership & Operations Support)
McDonald’s
Middlesbrough
2024.10 - 2025.11
Led and trained team members to achieve consistent quality, efficiency, and compliance with operational standards, improving overall performance and customer satisfaction.
Monitored daily resource allocation (labour hours, product usage, and service speed) to support efficient cost management and reduce waste.
Supported management in coordinating shift operations, ensuring alignment with business objectives and customer demand.
Delivered data-driven performance feedback to team members, promoting continuous improvement and accountability.
Ensured compliance with health, safety, and food standards, maintaining operational integrity and service excellence.
Recognised as Employee of the Month (July 2025) for outstanding performance and customer satisfaction, consistently serving over 50 customers daily using the POS system efficiently.
Accounting Intern
Auxilium Finance Limited
Middlesbrough
2024.10 - 2025.02
Conducted cost reconciliations and variance analysis, improving reporting accuracy by 25%.
Assisted with cost forecasting and budget tracking for multinational clients, supporting informed financial decisions.
Managed payroll and VAT reconciliations for multiple entities, ensuring compliance and 100% accuracy.
Prepared P&L reports and month-end financial statements, reducing reporting turnaround time by 10%.
Utilized FreeAgent software to manage bookkeeping, invoicing, and performance reporting for over 30 clients.
Accounts Assistant
A.T. Folowosele & Associates
Abuja
2020.09 - 2024.09
Supported cost control and financial planning processes for audit and consultancy projects.
Streamlined supplier creation process in SAP, reducing setup time by 30%.
Monitored project costs, reconciled supplier accounts, and resolved discrepancies with a 98% accuracy rate.
Assisted with procurement analysis and payment schedules, improving cash flow management.
Contributed to process automation initiatives, enhancing operational efficiency and reporting consistency.
Director of Operations | Executive Leadership Team at WINANS COFFEE & CHOCOLATEDirector of Operations | Executive Leadership Team at WINANS COFFEE & CHOCOLATE
<ul><li>Oversaw all operational functions during the successful amalgamation of two legacy mutual insurers into a single, unified organization. Reported directly to the CEO and played a key leadership role in aligning people, processes, and performance with long-term strategic goals.</li><li>Led the full operational transformation of Salus Mutual, uniting teams and systems from two legacy organizations under a cohesive structure with shared goals and culture.</li><li>Redesigned leadership accountabilities and implemented new KPI and SLA frameworks, enabling stronger performance management and outcome tracking.</li><li>Built internal capacity in key operational areas, reducing reliance on external consultants and establishing a culture of ownership, capability, and continuous improvement.</li><li>Established an Operations function to support Claims, Underwriting, and Sales, delivering enterprise-wide value through data insights, process improvements, project delivery, and enhanced customer service.</li><li>Collaborated closely with the Senior Leadership Team and Board of Directors to co-develop and launch the organization’s first corporate strategy post-amalgamation.</li><li>Held P&L responsibility for $45M in Gross Written Premium, with a strong focus on operational efficiency and strategic growth.</li><li>Delivered key strategic outcomes, including: First-ever member rebate in company history, First employee engagement survey, achieving a 75% engagement score, 3% reduction in expense ratio through operational efficiencies and cost control.</li></ul> at Salus Mutual Insurance Company<ul><li>Oversaw all operational functions during the successful amalgamation of two legacy mutual insurers into a single, unified organization. Reported directly to the CEO and played a key leadership role in aligning people, processes, and performance with long-term strategic goals.</li><li>Led the full operational transformation of Salus Mutual, uniting teams and systems from two legacy organizations under a cohesive structure with shared goals and culture.</li><li>Redesigned leadership accountabilities and implemented new KPI and SLA frameworks, enabling stronger performance management and outcome tracking.</li><li>Built internal capacity in key operational areas, reducing reliance on external consultants and establishing a culture of ownership, capability, and continuous improvement.</li><li>Established an Operations function to support Claims, Underwriting, and Sales, delivering enterprise-wide value through data insights, process improvements, project delivery, and enhanced customer service.</li><li>Collaborated closely with the Senior Leadership Team and Board of Directors to co-develop and launch the organization’s first corporate strategy post-amalgamation.</li><li>Held P&L responsibility for $45M in Gross Written Premium, with a strong focus on operational efficiency and strategic growth.</li><li>Delivered key strategic outcomes, including: First-ever member rebate in company history, First employee engagement survey, achieving a 75% engagement score, 3% reduction in expense ratio through operational efficiencies and cost control.</li></ul> at Salus Mutual Insurance Company