Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Kwame Yeboah

Emmanuel Kwame Yeboah

Aylesbury

Summary

Well-qualified Job Title familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

12
12
years of professional experience

Work History

Sales Assistant

Sainsbury
09.2023 - Current
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Fielded customer questions to share information about products, availability, and pricing.

General Manager

Bishop Plumbing And Electrical
12.2012 - Current
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Warehouse Assistant

Ocado
07.2023 - 09.2023
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Processed required paperwork to expedite handling of shipped and received goods.

Pastoral Assistant

Harvest Chapel International
11.2011 - Current
  • Volunteered in overseas locations and in various roles.
  • Assisted with fundraising activities.
  • Trained Number new missionaries on effectively sharing word of Type in Type community.
  • Provided guidance to members of congregation.
  • De-escalated and resolved conflicts between local peoples and missionary representatives.
  • Participated in various outreach programs.
  • Facilitated worship services, encouraging participation from congregation.
  • Supported religious leaders in performing various duties.
  • Prepared and distributed religious materials.
  • Educated members of congregation on religious beliefs and practices.
  • Assisted with organizing religious activities and services.
  • Developed and implemented educational programs for youth.
  • Provided pastoral counseling to members of congregation.

Education

Certificate - Demonology, Church Planting And Evangelism

Grace Deliverance Training
Ghana
02.2013

Certificate - Business

Koforidua Secondary Technical
Ghana
09.2001

Skills

  • Complex Problem-Solving
  • Customer Needs Assessment
  • Opening and Closing Procedures
  • Goal-Oriented
  • Customer Assistance
  • Friendly and Helpful
  • Team Leadership
  • Goal-Driven
  • Customer Service
  • Reliable and Responsible

Timeline

Sales Assistant

Sainsbury
09.2023 - Current

Warehouse Assistant

Ocado
07.2023 - 09.2023

General Manager

Bishop Plumbing And Electrical
12.2012 - Current

Pastoral Assistant

Harvest Chapel International
11.2011 - Current

Certificate - Demonology, Church Planting And Evangelism

Grace Deliverance Training

Certificate - Business

Koforidua Secondary Technical

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Emmanuel Kwame Yeboah