EMMANUEL A DANSO
London
Summary
A highly motivated HR professional with a background of supporting HR departments, serving as first point of contact for HR-related queries from employees and external partners, maintaining personnel records, managing HR documents. A background of supporting all recruitment and training processes with strong knowledge of HR processes. Skilled in multi-tasking, with strong attention to detail required ensuring regulatory obligations and corporate compliance, as well as sensitive privileged and confidential information. Recognised for professional demeanour, punctuality, and high level of motivation, integrity, self-confidence, and the ability to take initiative. Culturally aware and able to manage teams and challenging business requirements.
Overview
8
8
years of professional experience
Work history
HR Advisor
Royal Academy of Dramatic Arts
01.2023 - 11.2023
- Contributed to delivery of first-class HR service by, handling all queries relating to annual leave, sickness absence, training and recruitment and initiating DBS check for staff members working with vulnerable adults and children
- Oversaw onboarding process of 50+ candidates which included Duty Managers, Technical Managers, Lecturers, Directors and Tutors from offer of employment to induction stage.
- Consistently reviewed and improved onboarding processes and induction material to improve relevancy and efficiency.
- Supported Head of Human Resources to deliver quality HR induction to over 30 staff members since January 2023.
- Cultivated trusting relations to advise, guide and support Line managers with staff appraisals, post approvals, interview scheduling, sickness absence matters including return to work plans for long-term sicknesses
- Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
- Coordinated training and development opportunities to elevate safeguarding standards and performance in areas such as diversity and inclusion and IT security management in an organisation with 300 - 400 staff members.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees
- Created and issued all types of contracts including fixed-term, contract for services and zero-hour contracts for staff members since January 2023.
Recruitment Assistant
Goldsmiths University
12.2022 - 01.2023
- Screened up to 30-40 CVs daily using applicant tracking to shortlist candidates.
- Cultivated and nurtured relationships with hiring managers by proactively organising resources and optimising recruitment strategies.
- Screened resumes to assess potential fit within company.
- Verified candidate's qualifications and experience by conducting thorough background checks.
Recruitment Advisor
University of SOAS
06.2022 - 11.2022
- Initiated the recruitment process from start to finish by ensuring candidates were sent offer letters, contracts and pre-employment packs were complete, before their start of employment
- Creating job adverts on job boards such as Totaljobs, jobs.ac.uk and the websites internal site
- Updated payroll each month with current new starters whilst ensuring that all payroll documents such as new starter checklists were filed to the HR systems to prevent missed payments and overpayments
- Conducted several pre-employment checks including right to work checks and references; ensuring all references covered the last 2 years of employment
- Liaised regularly with our key stakeholders addressing any delays to recruitment campaigns/start dates and ensuring all aspects of the campaign were being carried out in line with SOAS Recruitment policies
HR Advisor
Vibrance
12.2021 - 05.2022
- Ability to working under pressure; often juggled drafting policies, answering leave and pay queries, whilst working to other conflicting deadlines
- Finalised all monthly payroll submissions including accurately capturing and processing payroll changes for the organisation
- Drafting invitation/outcome letters for disciplinary meetings and coaching managers on disciplinary procedures
- Organised and prepared calculations for maternity briefings and exit interviews before completing administrative related tasks for maternity applicants
- Created reports covering all aspects of employees absence, FTCs, Quarterly in Year Awards and changes of address
HR Operational Coordinator
Medical Health Regulation Authority
09.2021 - 12.2021
- First point of contact for all HR queries relating to annual leave , loan agreements, FTC's and sick pay
- Created reports covering all aspects of employees absence, FTCs, Quarterly in Year Awards and changes of address
- Regulated HR systems when adjusting annual leave, checking payslips and employee pensions and adjusting payments relating to sick pay and absence
- Organised maternity briefings with members of staff and advised staff of their entitlements before adding the relevant information to payroll reports
- Managed all contractual changes which included amendments to working hours, pay and annual leave
- Chased references regularly in the references inbox ensuring SLA periods were being met
Talent Coordinator
Origin Housing
06.2021 - 09.2021
- Actively longlisted candidates for roles within the association; creating spreadsheets with names of candidates who successfully met the criteria for the role being advertised
- Started the recruitment process from start to finish by ensuring candidates were sent offer letters, contracts and pre-employment packs were complete, before their start of employment
- Creating adverts on job boards such as indeed, LinkedIn and the websites internal site making sure all applications were being saved in shared drives in time for longlisting
HR Assistant
One Housing Group Ltd
03.2021 - 06.2021
- Initiated the recruitment process from start to finish which meant sending out contracts, chasing references, initiating DBS checks and then ensuring all the right to work documentation was filled and adding to systems before payroll deadline
- Created letters for payroll changes, leavers, salary increases and transfers and then ensuring that these changes were reflected on the HR systems
- Chased references regularly in the references inbox ensuring SLA periods were being met
- Created probation, National Minimum wage and Casual Staff reports each month
- Ensured all information taken from variance reports were checked and all payroll errors were being documented before staff were paid their final salary
HR Assistant
Save the Children UK
08.2020 - 12.2020
- Updated databases internally on PeopleHR (Oracle) systems, such as sick, maternity and annual leave
- Completed numerous ER tasks such as annual leave requests, staff pension schemes, maternity/paternity leave, and insurance
- Calculated and updating annual leave entitlements for employees including TOIL
- Processed Experian DBS checks for new starters, tracked outstanding checks
- Drafted all HR-related documentation, such as contracts of employment, probation and salary increase letters, ensuring attention to detail when confirming details in documentation
- Edited reference letters before sending to their elected referees, ensuring all outstanding references were being chased and monitored using excel spreadsheets
HR Assistant - Housing Ombudsman
11.2019 - 07.2020
- Created interview packs for panel members containing interview questions, schedules and CVs'
- Achieved recognition by initiating all accurate right to work checks for all new starters whilst promoting compliance with HR policies
- Led the leavers process for staff, including the preparation of paperwork, conducted exit interviews and coordinated the analysis of online exit interview data
- Supported with decision making by collating, analysing and interpreting data to create monthly HR Metrics reports for SLT with the aim of highlighting remaining leave, amount of sick days taken, training workshops per month and starters and leavers
- Utilised forward planning skills to organise annual review meetings, documented all review scores on Oracle PeopleHR systems, completed before deadlines
HR Assistant
Education and Training Foundation
02.2019 - 10.2019
- Served as first point of contact for all employees, responded to HR related queries, and followed up to ensure resolution
- Regulated all Experian DBS checks for new starters, ensured outstanding checks were chased and initiated promptly
- Assisted with payroll by providing the department with relevant employee information, i.e
- Holiday and sick days taken
- Updated databases internally on CakeHR systems, such as sick, maternity and annual leave
- Coordinated recruitment activities which included creating job adverts and filling applications
- Organised mandatory health and safety training for new staff members
- Organised resources for new employees that included IT and email access
- Coordinated the induction of new ETF Foundation staff
- Led on all ETF's staff appraisal schemes by providing effective administrative support to HR Business Partner when drafting reports to monitor appraisal progress
Recruitment Administrator
University of Arts
London
10.2018 - 02.2019
- Regulated all Experian DBS checks for new starters, ensured outstanding checks were chased and initiated promptly
- Led and implemented a 360 recruitment process, tasked with ensuring interview invites letters were delivered to successful applicants and rejection letters to unsuccessful ones
- Acted as first point of contact for all telephone, email and mail correspondence; ensured that any urgent were resolved
- Managed all recruitment campaigns which included arranging job adverts; participated in the selection, processed reference requests; prepared offer letters and employment contracts, whilst contacting unsuccessful candidates and managing ETF recruitment email account
HR Administrator
Rendall and Rittner Ltd
03.2018 - 09.2018
- Supported with recruitment processes by collating contracts, offer letters and new starter packs
- Finalized numerous ER tasks such as annual leave requests, staff pension schemes, maternity/paternity leave, and insurance
- Received, sorted and distributed HR post including salary increase letters, probation letters and TUPE transfers
- Facilitated the induction process, processed bookings for meeting rooms, issued visitor passes and sent email invites to new starters
- Headed all appraisals by ensuring efficient delivery to staff and regulating any system issues
Executive Recruitment Administrator
Prospectus Ltd
11.2017 - 03.2018
- Initiated the 360 recruitment when delivering interview invites letters, shortlisting successful applicants and processing offer letters
- Managed the internal diary on a daily basis week to ensure all client meetings, panel interviews and company events were up to date
- Responded to high volumes of emails in the recruitment inbox as well as a high volume of telephone queries
- Created jobs adverts on job boards such as The Guardian, Totaljobs, Charity jobs and third sector Recruitment, ensured all payments were processed accordingly through the accounts team
Recruitment Officer
C&I NHS Trust
01.2017 - 08.2017
L&D Coordinator
C&I NHS Trust
08.2016 - 01.2017
Compliance Officer
HCA Healthcare Ltd
06.2016 - 08.2016
Compliance Officer
Pro Unlimited, Apple Inc
03.2016 - 04.2016
Contract Compliance Officer
Resource Solutions Ltd
10.2015 - 02.2016
Intern HR Assistant
Bespoke Third Sector Recruitment Ltd
09.2015 - 10.2015
Education
MA - HR Management
University of Hertfordshire
2017 - 2020
BSc Honours - Psychology
University of Hertfordshire
Access to HE Programme - undefined
Westminster Kingsway College
undefined
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College Rokeby Secondary School
Skills
- TRANSFERABLE EXPERTISE
- Leadership: Strong critical decision making, motivating, team building, delegating, and monitoring quality
- Continuous Improvement: Proven ability to identify areas for further development, and able to support others in the process Has an analytical and problem-solving approach to work Excels at prioritising flexibly to meet rapidly changing needs Adept at crisis and risk management
- Organisational Skills: Well organised, adaptable, and flexible Multitasks and prioritises flexibly to fulfil all assigned tasks within time constraints Skilled at working under pressure and confidently meets targets Thrives on a challenge and has a proven track record of high performance under challenging circumstances
- Communication and Interpersonal Skills: Commands exceptional communication and relationship management skills Able to quickly build rapport and formulate relationships with individuals from all walks of life Has an acute understanding of the need to employ empathy and sympathy within personal and delicate situations
- IT Skills:
- Microsoft Office Applications and in-house systems
- KEY SKILLS
- Focused leadership skills
- Project management
- Recruitment and talent management
- Performance management
- Business planning
- Forging networks and partnerships
- Employee relations
- Develop and embed policies
- Commercial awareness
- Quality improvement
- Change management
- Negotiation and influencing
- Salary review
Languages
English
Native
Timeline
HR Advisor
Royal Academy of Dramatic Arts
01.2023 - 11.2023
Recruitment Assistant
Goldsmiths University
12.2022 - 01.2023
Recruitment Advisor
University of SOAS
06.2022 - 11.2022
HR Advisor
Vibrance
12.2021 - 05.2022
HR Operational Coordinator
Medical Health Regulation Authority
09.2021 - 12.2021
Talent Coordinator
Origin Housing
06.2021 - 09.2021
HR Assistant
One Housing Group Ltd
03.2021 - 06.2021
HR Assistant
Save the Children UK
08.2020 - 12.2020
HR Assistant - Housing Ombudsman
11.2019 - 07.2020
HR Assistant
Education and Training Foundation
02.2019 - 10.2019
Recruitment Administrator
University of Arts
10.2018 - 02.2019
HR Administrator
Rendall and Rittner Ltd
03.2018 - 09.2018
Executive Recruitment Administrator
Prospectus Ltd
11.2017 - 03.2018
Recruitment Officer
C&I NHS Trust
01.2017 - 08.2017
L&D Coordinator
C&I NHS Trust
08.2016 - 01.2017
Compliance Officer
HCA Healthcare Ltd
06.2016 - 08.2016
Compliance Officer
Pro Unlimited, Apple Inc
03.2016 - 04.2016
Contract Compliance Officer
Resource Solutions Ltd
10.2015 - 02.2016
Intern HR Assistant
Bespoke Third Sector Recruitment Ltd
09.2015 - 10.2015
MA - HR Management
University of Hertfordshire
2017 - 2020
BSc Honours - Psychology
University of Hertfordshire
Access to HE Programme - undefined
Westminster Kingsway College
undefined
College Rokeby Secondary School
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