Summary
Overview
Work history
Education
Skills
Work availability
Quote
Timeline
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Emmanuel Sam

Emmanuel Sam

Dagenham,Barking and Dagenham

Summary

My name is Emmanuel Sam, and I am a highly motivated individual committed to continuous personal and professional growth. I thrive on encountering new challenges and obstacles, viewing them as opportunities to learn and acquire new skills. As I progress through my academic journey and beyond, I remain dedicated to bettering myself for the future. A key strength of mine is my exceptional ability to connect and interact effortlessly with people from all walks of life. Throughout my school years, I demonstrated strong sociability and adaptability by fostering positive relationships with peers and teachers. In new environments, I am known for being organized, outgoing, and approachable, making it easy for me to connect with people on both professional and personal levels. My sociability and open nature create a welcoming atmosphere that encourages clients and customers to approach me without hesitation. Furthermore, my proficiency in speaking Italian allows me to communicate fluently with clients from diverse cultural backgrounds. I am well-equipped to bridge language barriers and build strong connections with a broader range of individuals. When it comes to work, I possess a natural inclination to set and surpass targets set by higher authorities. My drive to consistently achieve exceptional results fuels my commitment to go above and beyond in any role I undertake.

In conclusion, I am a dedicated and personable individual with a passion for growth and a strong aptitude for building meaningful connections. My ongoing pursuit of knowledge and professional development ensures that I am well-prepared to make a positive impact in any team or organization I join.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work history

Bicycle Dispatch Rider

Ocado Group
Canning Town, Newham
11.2022 - Current
  • Provided friendly, professional service, dropping off deliveries in specified locations for optimised customer satisfaction.
  • Minimised complaints by promptly advising customers of changes in schedule and delivery times.
  • Performed thorough bike care and maintenance to ensure problem-free delivery services.
  • Followed dispatch staff instructions for picking up and delivering packages to specified locations.
  • Followed proper dispatch and delivery procedures to mitigate errors.
  • Created and maintained accurate delivery logs to facilitate smooth operations.
  • Provided friendly and professional service during dropping off deliveries for optimised customer satisfaction.

Receptionist Assistant

Coople
London
06.2019 - 10.2022
  • The agency allowed me to in different types of fields from Hospitality to Office, Retail, and Logistics which allowed me to learn new things every day in different types of workplaces around London.
  • Maintained a warm and welcoming environment for employees and visitors by ensuring cleanliness of reception and lounge areas.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Reduced waiting times through effective time and resource management.
  • Monitored office supplies inventory, promptly reordering low stock items to prevent workflow disruptions.

Education

GCSEs -

Dagenham Park CofE School
Dagenham, Barking and Dagenham
01.2016 - 06.2019

Higher National Diploma - Information Technology

Havering Sixth Form College
Hornchurch
09.2019 - 05.2022

BSC (Hons) Computer Science - Computer Science

University of Westminster
London
09.2022 -

Skills

  • Analysis
  • Problem solving
  • Remote support
  • Booking management
  • Customer confidentiality
  • Flexibility
  • Communications
  • Microsoft Office, Excel, Google Sheets, Word, PowerPoint, Outlook, Google Mail, Skype, Microsoft
  • Customer and client relations
  • Organisation and efficiency
  • Strong interpersonal skills
  • Dedicated team player
  • Reservations systems

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Timeline

Bicycle Dispatch Rider

Ocado Group
11.2022 - Current

BSC (Hons) Computer Science - Computer Science

University of Westminster
09.2022 -

Higher National Diploma - Information Technology

Havering Sixth Form College
09.2019 - 05.2022

Receptionist Assistant

Coople
06.2019 - 10.2022

GCSEs -

Dagenham Park CofE School
01.2016 - 06.2019
Emmanuel Sam