Emmanuel Salinas
Derby
Summary
Results-driven professional with expertise in account management within mid-market SaaS, specialising in revenue retention and expansion. Demonstrates proficiency in quota and forecast management, commercial negotiation, and consultative selling to drive business growth. Skilled in stakeholder management and adept at utilising CRM systems such as Access CRM and GoHighLevel to optimise portfolio and pipeline management. Committed to delivering strategic solutions that align with organisational goals while fostering long-term client relationships.
Overview
3
3
years of professional experience
Work history
Digital Account Manager
The Access Group
Loughborough
09.2024 - 12.2025
- Manage a portfolio of 40 mid-market SaaS customers with annual spend ranging from £20k–£140k.
- Own retention, renewal, and expansion strategy across a multi-six-figure ARR portfolio.
- Achieved ~60% of annual quota by H1, tracking ahead of target.
- Drive revenue growth through consultative upselling aligned to customer financial and operational goals.
- Proactively mitigate churn risk and strengthen multi-stakeholder relationships.
- Partner cross-functionally with Support, Finance, and Product teams.
Senior Sales Assistant
H&T Pawnbrokers
03.2023 - 09.2024
- Delivered regulated financial services under FCA guidelines.
- Increased branch profitability by ~10% through online sales and negotiation.
- Managed high-value transactions, customer disputes, and inventory documentation.
Founder / Operator
LeadLaunchX & ShortJems
01.2023
- Founded and operated B2B service businesses delivering appointment-setting and content services.
- Managed client onboarding, retention, and delivery using CRM platforms.
- Negotiated retainers and built long-term commercial relationships.
Education
A-Levels - Business Studies (B), Economics (C), Sport Science
The Ecclesbourne School
NVQ Level 2 - Gym Instructing
Broomfield College
Skills
- Account Management (Mid-Market SaaS)
- Revenue Retention & Expansion
- Quota & Forecast Management
- Commercial Negotiation
- Stakeholder Management
- Consultative Selling
- CRM Systems (Access CRM, GoHighLevel)
- Portfolio & Pipeline Management
Timeline
Digital Account Manager
The Access Group
09.2024 - 12.2025
Senior Sales Assistant
H&T Pawnbrokers
03.2023 - 09.2024
Founder / Operator
LeadLaunchX & ShortJems
01.2023
NVQ Level 2 - Gym Instructing
Broomfield College
A-Levels - Business Studies (B), Economics (C), Sport Science
The Ecclesbourne School