Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Takes on challenging new role harnessing interpersonal skills, and collaboration . Driven to deliver high-quality service and consistent results.
Work history
Sales Assistant
Shell Gas Station
Kampala , Ugandan
03 2017 - 10 2019
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
Shelved and merchandised new products in visually appealing, organised displays to engage customers.
Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
Resolved customer objections and disputes with patience and professionalism to promote repeat business.
Collaborated with sales managers to meet target quotas.
Received and processed product returns.
Business Cycle Administrator
Majid Al Futtaim Retail - (Carrefour) - Head Office
Dubai, United Arab Emirates
06 2020 - Current
Developed and executed growth strategies for website traffic, marketing databases, online customers, audiences and followers.
Worked collaboratively with marketing team members to develop campaign and website creative assets in line with brand strategy, marketing calendars, product performance and promotions.
Reported on current online revenue, performance and trends and projections for future revenue and performance.
Prepared and presented business reports to review current operations and advise on improvement opportunities.
Monitored industry and technology trends to recognise and respond to client impacts.
Met ethical and professional standards to uphold company reputation and support business success.
Sourced new business through lead generation and conversion to achieve growth KPIs.
Managed incoming and outgoing mail on, maintaining prompt responses and filing for maximum office efficiency.
Worked with colleagues to streamline administrative processes and improve workflow.
Managed office supplies and inventory for day-to-day operations.
Coordinated travel arrangements and logistics for team members.
Monitored material availability following daily plan changes, ensuring on-time supply to production to minimise delays.
Liaised with staffing agencies to schedule freelance workers and subcontractors for project support.
Kept files organised and up-to-date for accurate record-keeping purposes.
Complied with health and safety requirements, proactively reporting hazards to supervisors.
Education
Diploma - Oil And Gas Management
Institute of petroleum studies Kampala
03/2014 - 08/2015
Bachelor's Degree - Science In Oil And Gas Management
Uganda Christian University
05/2016 - 03/2019
Skills
Delivered services to customer locations within target timeframes
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline Consistently works to attract new business opportunities Talent in administrative oversight, recruitment processes and customer service improvements
Completed duties to deliver on targets with accuracy and efficiency
Developed plans and strategies to promote continuous improvement
Displayed energy and enthusiasm in fast-paced environment
Successfully delivered on tasks within tight deadlines
Worked with senior leaders to discuss and address demand forecasts, informing business growth strategy
Monitored supply chain KPIs, supporting performance through proactive analysis and corrective action
Timeline
Sales Assistant
Shell Gas Station
03 2017 - 10 2019
Business Cycle Administrator
Majid Al Futtaim Retail - (Carrefour) - Head Office
06 2020 - Current
Diploma - Oil And Gas Management
Institute of petroleum studies Kampala
03/2014 - 08/2015
Bachelor's Degree - Science In Oil And Gas Management
Recruitment & Talent Selection Coordinator at Arlington Independent School DistrictRecruitment & Talent Selection Coordinator at Arlington Independent School District
