Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Emmanuel Osunmuyiwa

Chelmsford,United Kingdom

Summary


Results-driven professional specializing in sales strategy and customer relationship management. Proven ability to solve problems effectively while maintaining a strong focus on customer satisfaction. Skilled in record keeping and process optimization through technology, enhancing client relationships and fostering loyalty. Strong communicator with a deep understanding of sales processes and a commitment to achieving organizational goals.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Sales Representative

Mycarsnow Integrated Consult
Lagos, Ikeja
03.2023 - 11.2024
  • Pioneered innovative sales strategies that significantly enhanced market penetration.
  • Maintained comprehensive records of all sales activities to ensure transparency.
  • Fostered strong customer relationships through exceptional service and support.
  • Coordinated logistics team efforts for timely product deliveries, ensuring customer satisfaction.
  • Educated customers on product features and benefits, facilitating informed purchasing decisions.
  • Delivered outstanding customer service by addressing queries and resolving complaints.
  • Strengthened brand reputation through unwavering professionalism and integrity.
  • Maintained routine communication with clients to assess satisfaction and promote new offerings.

Sales Assistant

Queen B Fashion Store
Ikeja, Lagos
09.2022 - 01.2023
  • Resolved complex customer queries, fostering satisfaction and encouraging repeat business.
  • Executed administrative tasks, including inventory checks and cash reconciliation, ensuring smooth operations.
  • Adhered strictly to company policies during cash transactions to maintain compliance.
  • Leveraged negotiation skills to secure profitable agreements with suppliers.
  • Communicated product information effectively, enhancing customer knowledge and confidence.
  • Provided exceptional after-sales service, promoting customer loyalty and repeat purchases.
  • Collaborated with team members to achieve sales targets consistently.
  • Identified customer needs through active listening, optimizing sales opportunities.

Education

NVQ Level 2 - Digital and IT skills

Chelmsford College
Chelmsford, Essex

Certificate of Higher Education WAEC - Business

Community High school Okungbolu
Nigeria
06.2016 - 06.2022

Skills

  • Sales strategy and negotiation
  • Record keeping and management
  • Customer relationship management
  • Problem solving
  • Time management
  • Customer satisfaction
  • Face-to-face selling
  • Computer proficiency
  • Team collaboration

Certification


Cyber Awareness challenge 2024

DOD Cyber Exchange & DOD Cyber Training Portfolio


Fundamental of Business Analysis


Project Management Certification


Fundamental Cyber Security



Timeline

Sales Representative

Mycarsnow Integrated Consult
03.2023 - 11.2024

Sales Assistant

Queen B Fashion Store
09.2022 - 01.2023

Certificate of Higher Education WAEC - Business

Community High school Okungbolu
06.2016 - 06.2022

NVQ Level 2 - Digital and IT skills

Chelmsford College

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