Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
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Emmanuel Okuya

Harrow,Middlesex

Summary

Accomplished professional with expertise in task coordination and diplomatic communication, excelling in customer service and relationship management. Proven ability to manage schedules efficiently and resolve problems effectively, enhancing procedure improvement. Adept at sorting packages with precision, aiming to leverage skills in a dynamic environment focused on continuous growth and excellence.

Enthusiastic and motivated student eager to learn new skills and gain new knowledge. Applies excellent time management skills to complete accurate and thorough work. Prepared to learn and support team, taking on new challenges.

Motivated and ambitious assistant with experience in internal communication, database management and event coordination. Hardworking, thorough and committed team player. Demonstrates excellent multitasking abilities to handle various day-to-day administrative responsibilities simultaneously.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Casual Assistant

Sports Direct
Watford, Hertfordshire
08.2023 - 09.2025
  • Provided customer service, delivering high levels of satisfaction.
  • Support staff members with administrative tasks, reducing workload stress.
  • Liaised with clients to maintain relationships and foster repeat business.
  • Ensured customer satisfaction by providing attentive service and handling complaints professionally.
  • Collaborated effectively with team members during busy periods.
  • Assisted customers in finding desired items to enhance their shopping experience.
  • Coordinated closely with management on shop floor layouts and visual merchandising.
  • Facilitated smooth checkouts with efficient bagging and wrapping practices.
  • Upheld company policies whilst dealing with returns and exchanges.
  • Promoted sales and special promotions to increase store revenue.
  • Handled cash register efficiently, ensuring accurate transactions.
  • Greeted every customer warmly, promoting friendly atmosphere.
  • Maintained clean, appealing shop environment for comfortable shopping experience.

Education

A-Levels - Biology

St Dominics Sixth Form College
Harrow on the Hill, Harrow
09.2024 - 06.2025

A-Levels - Chemistry

St Dominics Sixth Form College
Harrow on the Hill, Harrow
09.2024 - 06.2025

A-Levels - Maths

St Dominics Sixth Form College
Harrow on the Hill, Harrow
09.2024 - 06.2025

Skills

  • Task coordination
  • Diplomatic communication
  • Customer Service
  • Relationship Management
  • Schedule management
  • Problem Resolution
  • Procedure improvement
  • Sorting packages

Affiliations

  • Football
  • Staying active through gym training or fitness activities
  • Socialising and working as part of a team
  • Volunteering or helping others when opportunities arise

Accomplishments

  • Consistently met expected standards in schoolwork and attendance
  • Recognised for reliability and positive attitude in school environment
  • Completed school projects and coursework to a good standard
  • Selected for group work and team-based activities in school
  • Achieved A in Maths, and Chemistry
  • Represented school in football team
  • Took part in school events

Certification

GCSEs in all subjects

Basic ICT

Participation certificates from school events

Online courses customer service and safeguarding

Languages

English
Native

References

References available upon request.

Timeline

A-Levels - Biology

St Dominics Sixth Form College
09.2024 - 06.2025

A-Levels - Chemistry

St Dominics Sixth Form College
09.2024 - 06.2025

A-Levels - Maths

St Dominics Sixth Form College
09.2024 - 06.2025

Casual Assistant

Sports Direct
08.2023 - 09.2025
Emmanuel Okuya