Emmanuel Mersha
Glasgow
Summary
Energetic and driven, known for exceptional customer service and strong communication skills. Demonstrates proficiency in handling transactions and assisting customers, ensuring seamless shopping experience. Committed to contributing positively and driving sales growth in any role.
Overview
1
1
year of professional experience
Work history
Reception assistant
Shah & Co
Glasgow, Glasgow City
05.2024 - 03.2025
- Managed front desk duties, ensuring smooth operations.
- Provided exceptional customer service to visitors.
- Maintained clean reception area to provide welcoming atmosphere for guests.
- Scheduled appointments and attended to client queries
Education
Bachelor of Science - Aeronautical Engineering
University of Glasgow
Glasgow 09.2024 -
Lenzie Academy
Glasgow 08.2018 - 05.2024
Skills
- Strong verbal communication
- Attention to detail
- Community activities
- Goal orientated
- Confident and Outgoing
- Customer focus
- Adaptable to any environment
- Flexible
Affiliations
- Badminton
- Working out
- Art
- Playing guitar
Accomplishments
Lenzie Academy
- Prefect: Skills gained are communication, teamworking, customer service, and organisational (August 2023 – May 2024)
- Wellbeing Ambassador: Skills gained are teamworking, communication, delegation and public speaking (August 2023 -May 2024)
- Mentors in Violence Prevention: Skills gained are teamworking, communication, delegation and public speaking (August 2023 – May 2024)
C7 Church August 2023 - Present
- Lights Operator: Skills gained are teamworking, communication, and problem-solving (October 2024 – present)
SiMY Community Development
- Young Adult Volunteer: Skills gained are communication and teamworking
Languages
English
Native
Amharic
Upper intermediate
References
References available upon request.
Timeline
Bachelor of Science - Aeronautical Engineering
University of Glasgow
09.2024 -
Reception assistant
Shah & Co
05.2024 - 03.2025
Lenzie Academy
08.2018 - 05.2024
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