A third-year accounting and finance student with experience working in fast-paced customer service environments. I am looking to gain practical experience so that I can apply my knowledge to real-world contexts and build on my current skills.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
Work history
Customer Assistant
Morrisons
10.2024 - 06.2025
Amplified my dependability by consistently meeting team targets, contributing to the overall success of the department.
Strengthened initiative by proactively identifying and resolving stock discrepancies, ensuring customers received the best possible substitutions.
Adapted to changing demands, helping build problem-solving and interpersonal skills.
Warehouse Operative
Whistl
06.2023 - 09.2023
Developed accuracy skills whilst handling data entry for inventory and dispatch.
Enhanced teamwork skills by working with other team members to meet warehouse goals and maintain efficiency.
Improved organisational skills by picking, packing and dispatching high-volume orders, consistently exceeding warehouse performance targets.
Branch Assistant
Booker Wholesale
07.2022 - 09.2022
Improved my verbal communication and active listening by assisting customers in locating specific items to boost satisfaction and interacting with a diverse range of customers.
Refined my problem-solving skills as I regularly encountered unexpected challenges, such as handling product shortages or managing difficult customer interactions, and had to find quick and effective solutions.
Developed my interpersonal skills by receiving regular feedback from supervisors and by seeing criticism as an opportunity for growth.
Education
BSc - Accounting & Finance
Aston University
09.2022 - 06.2025
A-Levels - Business, Economics and Mathematics
Northampton Academy
09.2020 - 06.2022
GCSE's - undefined
Northampton Academy
09.2015 - 06.2020
Skills
Microsoft Office (Word, PowerPoint, Excel)
Data reconciliation & variance analysis through Excel coursework
Financial reporting fundamentals
Accounts payable basics ( simulated in academic module)
Accomplishments
Data Storytelling, Adobe Express, https://www.credly.com/badges/6bb354b2-24c7-4db6-ba0e-209b7d0ff74d/public_url